Nexthink · 16 hours ago
SRE Lead
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$174K/yr - $272K/yr
5+ years expNexthink is the leader in digital employee experience management software, and they are seeking a Lead Site Reliability Engineer to support US-based operations and focus on delivering to the US Public Sector market. This role involves building a high-performance cloud platform, managing site reliability practices, and ensuring compliance with federal security standards.
AnalyticsInformation TechnologySoftware
Responsibilities
Lead, mentor, and develop a team of US-based Site Reliability Engineers
Foster a culture of continuous improvement, collaboration, and innovation
Oversee the design, deployment, and management of scalable and secure cloud infrastructure
Drive automation of infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools
Develop and maintain comprehensive monitoring, logging, and alerting systems to ensure high availability and performance
Lead efforts in performance tuning and optimization for applications and infrastructure
Ensure implementation and maintenance of security controls and best practices to achieve FedRAMP compliance
Conduct and oversee regular security assessments, vulnerability scans, and penetration testing
Collaborate with the compliance team to prepare for and respond to FedRAMP audits
Lead incident management efforts, ensuring rapid resolution and thorough root cause analysis
Develop and implement strategies for improving incident response and minimizing downtime
Work closely with development, operations, and security teams to integrate reliability and security into the software development lifecycle
Communicate effectively with stakeholders, providing regular updates on system performance, reliability, and compliance status
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
5+ years of experience in site reliability engineering, DevOps, or a related role, with at least 2 years in a leadership or managerial position
Proficiency in cloud platforms (AWS, Azure, GCP) and cloud-native services
Strong scripting and programming skills (Python, Bash, Go, or similar)
Experience with Infrastructure as Code (IaC) tools such as Terraform, CrossPlane, CloudFormation, or Ansible
Knowledge of containerization and orchestration (Docker, Kubernetes)
Familiarity with CI/CD pipelines and tools (Jenkins, GitLab, GitHub, etc.)
In-depth knowledge of FedRAMP requirements and best practices
Experience with security tools and practices (SIEM, IDS/IPS, firewalls)
Understanding of network security, encryption, and secure software development practices
Ability to collaborate with and foster effective communication with global engineering teams in EU and India timezones
Benefits
100% covered company benefits
Health, dental, vision
Access to life insurance
Long-term disability
Accidental death/personal loss coverage
Flexible Hours and unlimited vacation
11 company-paid holidays
3 extra days for volunteering
Hybrid work model
Free access to professional training platforms
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks for secondary caregivers
401(k) plan featuring up to 4% company matching contributions
Bonuses for referring successful hires after three months of continuous employment
Company
Nexthink
Nexthink allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$345.88MKey Investors
PermiraIndex VenturesHighland Europe
2025-10-27Acquired
2021-02-08Series D· $180.16M
2018-12-12Series C· $86.4M
Leadership Team
Pedro Bados
CEO & Co-Founder
Patrick Hertzog
Co-founder & User Experience Officer
Recent News
Computer Weekly
2025-12-24
2025-11-19
Company data provided by crunchbase