Tuckahoe Holdings, LLC · 1 day ago
Director of Operations, Acute Division
Ravenna, OH
Full-time
Onsite
Lead/StaffTuckahoe Holdings, LLC is a company that operates in the healthcare linen management industry. They are seeking a Director of Operations to drive operational excellence and financial performance across multiple facilities, ensuring compliance and fostering a culture of continuous improvement.
FinanceFinancial ServicesProfessional Services
Responsibilities
Provide executive-level leadership and oversight for multiple healthcare laundry facilities, ensuring alignment with Novo’s mission, values, and business objectives
Translate enterprise strategy into actionable operational plans that drive performance, scalability, and long-term sustainability
Establish and reinforce a culture of continuous improvement, operational discipline, and accountability across all locations
Own and lead operational excellence initiatives by identifying process improvement opportunities, driving cross-functional execution, and delivering measurable gains in efficiency, quality, safety, and cost performance
Ensure consistent execution of operational standards across production, maintenance, transportation (DOT), safety, quality, and facility support functions
Lead the development, implementation, and continuous refinement of standardized operating procedures (SOPs), comparing practices across facilities to identify and deploy best-in-class solutions
Partner with plant leadership to optimize productivity, labor utilization, capacity planning, inventory management, and workflow efficiency
Own and oversee operating budgets for each assigned facility, ensuring performance aligns with approved financial plans
Lead the annual budgeting and forecasting process in partnership with plant leaders and executive leadership
Monitor KPIs and financial results, identify variances, and drive corrective actions to achieve divisional performance goals
Participate in capital planning and investment decisions in collaboration with the Vice President of Operations and executive leadership
Build, coach, and develop high-performing General Managers and site leadership teams
Conduct regular performance reviews, establish measurable goals, and provide ongoing, documented feedback
Partner with HR to interview, select, onboard, develop, and, when necessary, progressively counsel leaders and key contributors
Foster a positive, union-free work environment through fair, consistent leadership practices and open communication at all levels
Champion a zero-incident safety culture and ensure compliance with OSHA, DOT/FMCSA, HIPAA, Joint Commission, HLAC, and all applicable federal, state, and local regulations
Ensure facilities are audit-ready at all times and proactively address risks related to safety, quality, and regulatory compliance
Serve as a key member of the Healthcare leadership team, contributing to enterprise planning, strategy, and cross-functional initiatives
Conduct regular operational reviews and weekly leadership meetings to assess performance, address challenges, and align priorities
Qualification
Required
Executive-level leadership experience in operations management, preferably in the healthcare or laundry services industry
Proven track record of driving operational excellence and financial performance across multiple facilities
Strong understanding of safety, compliance, and risk management in a healthcare setting
Experience in developing and implementing standardized operating procedures (SOPs)
Ability to translate enterprise strategy into actionable operational plans
Experience in budget management and financial forecasting
Strong people leadership skills with experience in coaching and developing high-performing teams
Excellent communication and interpersonal skills to partner with executive leadership and plant management
Knowledge of OSHA, DOT/FMCSA, HIPAA, Joint Commission, HLAC, and other applicable regulations
Preferred
Experience in the linen management or healthcare laundry industry
Familiarity with continuous improvement methodologies such as Lean or Six Sigma
Experience in capital planning and investment decision-making
Ability to foster a positive, union-free work environment
Benefits
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Company
Tuckahoe Holdings, LLC
Tuckahoe Holdings, based in Richmond, Virginia, is a family-run diversified holding company, focused on owning middle market companies indefinitely.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$72.17M2025-12-19Series Unknown· $20M
2024-01-22Series Unknown· $2.17M
2023-08-15Series Unknown· $50M
Recent News
2023-09-26
SEC
2023-08-16
Company data provided by crunchbase