CAMBA · 2 months ago
Case Manager Supervisor, Rising Up Mens Shelter
New York, NY, US
Full-time
Onsite
Mid, Senior Level
$70K/yr - $71K/yr
2+ years expCAMBA is a community organization dedicated to building an inclusive New York City. The Case Manager Supervisor will oversee case management activities, maintain client relationships, and ensure staff performance aligns with program goals.
Health CareNon ProfitProfessional ServicesSocial
Responsibilities
Maintain professional relationships with clients and client confidentiality
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan
Motivate, coach and counsel direct reporting staff to excel
Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required
Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation
Develop and maintain tracking systems in order for staff to maintain up to date documentation
Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, sycho-social and psychiatric assessments
Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment
Provide assistance, interventions and follow-up in regards to critical incidents with clients
Encourage teamwork among direct reporting staff as well as among peers
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols
Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders
Administer constructive discipline to direct reporting staff, as needed
Monitor clients' progress toward their goals (dates achieved) and document via progress notes
Review all documentation related to clients' progress for accuracy, completeness, and clarity
Review and approve time sheets
Prepare performance appraisals for directed reporting staff
Conduct chart auditing of client files (i.e., paper and electronically)
Ensure staff utilization of electronic database and conduct oversight to ensure data integrity
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff
Lead and participate in administrative and staff meetings as requested
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders
May prepare marketing materials for the program
May reach out and market the program to the community in order to recruit clients
May prescreen clients over the telephone for eligibility and may schedule intake appointments
May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments
May have direct client service/program responsibilities in addition to the above
May plan, coordinate and facilitate social/peer support events, including group facilitation for clients
Task may be modified, expanded and/or assigned over a period of time
Qualification
Required
Bachelor's degree (e. g., B.A., B.S.W.)
Two years of Supervisory experience
Preferred
Master's Degree
Benefits
Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays
Company
CAMBA
CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M
Leadership Team
Ross Lorber
Chief Financial Officer
Recent News
2024-05-24
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