NEOGOV · 16 hours ago
Police Records Assistant - Part-Time
St. Charles, IL
Full-time, Part-time
Onsite
Entry Level
$28.48/hr - $39.87/hr
1+ years expNEOGOV is seeking a Police Records Assistant to join the St. Charles Police Department. This part-time role involves providing administrative and customer service support at the Police Records front desk, including handling inquiries and assisting the public and law enforcement agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Welcome citizens and visitors by greeting them, in person or on the telephone, and answer or refer their inquiries appropriately
Receive citizen complaints and take appropriate action to initiate an efficient response. This includes handling after-hours non-911 emergency callouts for City staff to respond to a variety of situations
Utilize written procedures and department computer systems to make inquiries, perform miscellaneous clerical functions, and assist the public, officers, and other law enforcement agencies
Accept various cash payments and issue receipts with accuracy
Monitor department surveillance, intercom, and security system
Applicants may occasionally work alone in the office and should have flexibility to cover other shifts when needed to provide office coverage
Qualification
Required
High school diploma or equivalent
One year of receptionist or administrative experience
Ability to communicate effectively and tactfully and maintain composure in stressful situations
Operate a variety of computer systems, software programs, and applications to inquire and perform data entry
LEADS (Law Enforcement Automated Data System) authorization, or able to obtain within six months
Perform duties with initiative, good judgment and resourcefulness
Successful completion of a background check, including fingerprinting, and drug screen are required
Preferred
Prior police experience is a plus
Fluency in Spanish is a plus
Benefits
Pension qualified with the Illinois Municipal Retirement Fund (IMRF)
Eligible for the 457 deferred compensation plan
Paid holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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