Motive · 19 hours ago
Manager, Enterprise Collections
United States
Full-time
Remote
Mid, Senior Level
$109K/yr - $150K/yr
7+ years expMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the Manager of Enterprise Collections, you will own the global strategy and execution for Motive’s highest-value revenue streams, leading a team of Collections Specialists and ensuring effective management of Enterprise and Strategic accounts.
Computer Software
Responsibilities
Own the end-to-end Enterprise collections strategy, transitioning the team from reactive outreach to proactive, data-driven portfolio management
Lead, mentor, and scale a remote team of 5–10 specialists. You will be responsible for their professional development, performance auditing, and ensuring alignment with US-based business hours and standards
Deliver accurate quarterly cash collection forecasts for the Enterprise segment. Utilize data to identify trends, predict delinquencies, and report KPIs to executive leadership
Act as the primary Finance escalation point for Account Executives and Sales leadership. Partner with Legal and Order Management to resolve complex billing disputes without damaging long-term customer health
Design and implement "best-in-class" SOPs for Enterprise collections. You will identify friction points in the billing lifecycle and champion automation or process changes within our ERP/Billing stack
Directly engage with the AP departments of Fortune 500 clients to navigate complex payment portals, vendor setups, and dispute resolutions
Drive aggressive targets for reducing Days Sales Outstanding (DSO) and minimizing Bad Debt Expense while maintaining a "Customer First" philosophy
Review aging reports from Zuora, address delinquent accounts, and escalate as appropriate. Responsible for driving ad hoc projects to execution to improve overall collections processes/policy
Qualification
Required
7+ years in B2B Collections or Finance Operations, specifically managing multi-million dollar Enterprise/Strategic portfolios
At least 2+ years in a formal people management capacity
Advanced proficiency in Zuora (required) or a similar major ERP/Billing system (NetSuite, SAP)
Proven experience managing international/offshore teams
Exceptional negotiation skills
Strong proficiency in Excel (pivot tables, modeling) and project management tools (Asana/JIRA)
Bachelor's degree in Finance, Accounting, or Business
Benefits
Health, pharmacy, optical and dental care benefits
Paid time off
Sick time off
Short term and long term disability coverage
Life insurance
401k contribution
Company
Motive
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
1001-5000 employees
H1B Sponsorship
Motive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (24)
2023 (12)
2022 (8)
Funding
Current Stage
Late StageLeadership Team
Shoaib Makani
Co-founder and CEO
Obaid Khan
Co-Founder and Chief Operating Officer
Recent News
Game Industry Business
2024-04-13
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