NEOGOV · 20 hours ago
Region Operations Support Specialist, Administrative Assistant 2 (AA2)
Kittitas County – Ellensburg, WA
Full-time
Onsite
Entry Level
$39K/yr - $52K/yr
2+ years expNEOGOV is seeking an experienced administrative professional to join the Department of Natural Resources as a Region Operations Support Specialist. The role involves providing essential administrative assistance, serving as the first point of contact for visitors, and supporting day-to-day operations within the Southeast Region Office.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Respond to general inquiries from the public and specific questions about procedures from DNR employees and other state agencies in-person, over the phone, or in email
Serve as administrator within Region Office lobby, with the authority to perform various administrative duties, issuing visitor passes and badges, and identifying and restricting access for specific individuals
Serve as primary contact for vendors and service providers, coordinating with region facilities staff as needed for necessary maintenance services
Utilize various software to process correspondence and fiscal items which may include equations, formulas, and specialized terminology such as entering monetary transactions daily into the Cash Journal, completing and processing invoices, payroll tasks, etc
Order office supplies, equipment, and specialized items for the Region Office, various work centers, and staff, coordinating with the Procurement & Supply Specialist as needed
Ensure property transfer forms are completed and inventory records updated, coordinating with Facilities and Finance as needed to research and resolve any discrepancies
Maintain familiarity with all program-specific documents and procedures in order to keep documents moving, ensure proper documentation is provided, and notify staff when issues arise
Help manage Region conference room calendars, controlling access and use of conference rooms by DNR employees and external parties, including public media groups
Audit travel expense vouchers and reimbursement requests, schedule travel accommodations as needed for Region staff, ensuring compliance with relevant policies and procedures
Review and assign pool vehicle reservations
Surplus supplies, equipment, and furniture no longer needed by the Region
Participate in developing, implementing, and improving administrative processes and procedures
Assist with records management and archiving
Serve as backup to the Assistant to the Region Manager as needed
Qualification
Required
Two years of progressively responsible experience in office clerical or general administration work
Proficient in computer skills, i.e., Microsoft Office software (Word, Excel, Outlook)
Experience in providing quality customer service and strong interpersonal skills
Accustomed to prioritizing workload and managing competing priorities and deadlines
Accustomed to working independently
Exercises sound professional judgement regarding business operations and problem analysis
Strong verbal and written communication skills
Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices
Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed
DNR Core Competencies: Personal Accountability, Value Others, Compassionate Communication, Inspire Others, Commitment to Excellence
A Washington State Notary license must be obtained and maintained within the first 90 days of employment if not already acquired
Position is stationed within the Southeast Region Office (up to 95%). Work environment consists of an office setting. Must be able to move appropriate records/mailboxes (up to 40lbs.) as needed to complete assigned tasks
Position may require travel (up to 5%) for daily mail collection, project work, procurements, attending meetings or various trainings
Preferred
Associate's degree in public administration or similar field of study
Knowledge of basic administrative procedures; office practices; correspondence preparation; State and departmental policies; management procedures and practices
Proficiency with record keeping
Benefits
Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
Statewide Employee Business Resource Groups, visit here to learn more
Leadership that empowers and supports employees
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
Opportunities to participate in wildland fire suppression assignments
A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program.
Social Security
All state employees are covered by the federal Social Security and Medicare systems.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Sick Leave
Full-time employees earn eight hours of sick leave per month.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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