Tata Consultancy Services · 20 hours ago
D365 CRM Support Lead
Cincinnati, OH
Full-time
Onsite
Senior Level
$130K/yr - $150K/yrTata Consultancy Services is seeking a D365 CRM Support Lead to provide ongoing support and maintenance for Dynamics 365 CRM. The role requires a strong background in application development and troubleshooting, particularly with Dynamics 365 CRM and related technologies.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Provide ongoing support and maintenance for Dynamics 365 CRM (Customer Service and Field Service Modules)
Strong knowledge in Customization, Configuration of D365 CRM
Knowledge in XRM toolbox, Java Script
Knowledge Azure Data Factory
Managing Azure Devops Pipelines
Understanding of software development lifecycle (SDLC) and Agile methodologies
Strong problem-solving skills and the ability to handle multiple tasks and deadlines
Excellent communication skills to work effectively with business users and technical teams
Experience with other Dynamics 365 modules
Certification in Microsoft Dynamics 365 or related technologies
Knowledge of Azure Data Factory, Power Platform, Power Automate, Power BI, or other cloud platforms is a plus
Qualification
Required
Strong background in application development, troubleshooting, maintenance and support, with expertise in Dynamics 365 CRM, SSRS
Provide ongoing support and maintenance for Dynamics 365 CRM (Customer Service and Field Service Modules)
Strong knowledge in Customization, Configuration of D365 CRM
Knowledge in XRM toolbox, Java Script
Knowledge Azure Data Factory
Managing Azure Devops Pipelines
Understanding of software development lifecycle (SDLC) and Agile methodologies
Strong problem-solving skills and the ability to handle multiple tasks and deadlines
Excellent communication skills to work effectively with business users and technical teams
Experience with other Dynamics 365 modules
Certification in Microsoft Dynamics 365 or related technologies
BACHELOR OF COMPUTER SCIENCE
Preferred
Knowledge of Azure Data Factory, Power Platform, Power Automate, Power BI, or other cloud platforms is a plus
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
Company data provided by crunchbase