Bergelectric · 21 hours ago
IT Technical Support
Bergelectric is seeking an IT Support Technician to provide outstanding service to all end-users. The role involves offering technical support, user training, and incident management in a Windows 10 environment.
Real Estate
Responsibilities
Provide Technical Support and assistance to end-users
Communicate effectively with end-users via ticketing system and email
Support Windows 10 based environment
Troubleshoot technical issues in an efficient manner
Deploy, troubleshoot, and manage multi-function printers
Deploy, troubleshoot, and manage mobile devices
Qualification
Required
High school diploma or general education degree (GED) required
2+ years working in a Technical Support role
Strong communication skills, written, verbal, and presentation
Experience with Mobile devices (iOS and Android) used in a Mobile Device Management environment
Experience administrating Office 365 solutions, Windows 10, VPN solutions, and enterprise networks
Ability to adapt to fast paced environment
Preferred
Associates degree or bachelor's degree in related field
A+, Network+
Benefits
Medical
Dental
Vision
401k retirement plan with employer matching