Sentry · 10 hours ago
Banquet Manager- SentryWorld
Stevens Point, WI
Full-time
Onsite
Mid, Senior Level
5+ years expSentryWorld is a hospitality venue located in Stevens Point, Wisconsin, and is currently seeking a Banquet Manager to lead their events team. The role involves overseeing front-of-house operations for events, ensuring service standards are met, and managing the execution of banquet functions.
Insurance
Responsibilities
Manage front-of-house event operational execution, including establishing and maintaining policies and procedures in alignment with service standards to ensure customer satisfaction and cost management
Develop and execute short-term and long-term business plans for banquets departments ensuring staffing, inventory, and budgets align with contracted events. Collaborate with internal partners to plan and organize yearly banquet menus
Provide clear and timely communication of Banquet Event Order (BEO) and collaborate with internal partners to ensure all events are executed according to service standards and guest expectations, including incorporating any special requests
Ensure the proper execution of all Banquet functions per BEO, including meeting all client and contractual expectations, overseeing room set-up/breakdown, and ensuring proper staffing for each function
Review and approve all event portfolios ensuring events are properly billed and reconciled on a timely basis. Conduct research (i.e. reviews contract provisions, email communication, etc.) on all billing issues and use appropriate judgement and discretion to approve discounts or adjustments. Collaborate with senior leadership on matters of significance
Coordinate and lead weekly BEO meetings conducting oversight, review, and approvals on all BEO’s to ensure accurate pricing has been quoted, paperwork is collected and filed appropriately
Administer human resource-related activities including hiring, training, scheduling and completing timely performance and salary review. Ensure all subordinates adhere to human resources policies and practices and the Hospitality Credo & Service Standards
Qualification
Required
Bachelor's Degree or equivalent work experience preferred
Minimum 5 years of related work experience
Ability to up-sell clients and prospective clients on the facilities and services of Sentry Services
Ability to obtain and maintain country alcohol sales Operator's License
Ability to effectively organize and present information, anticipate and interpret customer needs and develop traditional, as well as innovative proposals to meet those needs
Exceptional communication skills both verbal and written
Ability to work both in a team and independently
Excellent multi-tasking, organizational, planning, interpersonal and problem-solving skills
Work extended and non-standard hours including nights, weekends and holidays
Benefits
Competitive Compensation to reward you for your hard work every day.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving
Company
Sentry
In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Deering
Chief Technology Officer
Todd Schroeder
Chief Administrative Officer and Chief Financial Officer/Treasurer
Recent News
2025-07-11
2025-07-08
2025-05-05
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