Kohler Hospitality · 1 hour ago
Golf Front Desk, Whistling Straits
Kohler, WI
Part-time
Onsite
New Grad, Entry LevelKohler Hospitality is seeking a Golf Front Desk staff member at Whistling Straits. The role involves managing front desk operations, including guest check-in, scheduling tee times, and handling incoming calls while ensuring a high level of customer service.
Hospitality
No H1B
Responsibilities
Perform and thoroughly understand all functions of the POS (Point of Sale) and TTS (Tee Time Scheduling) systems. This includes handling confirmation information, ensuring accuracy of reservations, guest check-in, and reconciliation of cash drawer
Greet and service customers in person and by phone. Answer general inquiries regarding golf courses; provide information regarding all hospitality businesses
Handle all cash transactions. Balance, deposit and record cash as necessary
Daily reconciliation of caddies with CME (Caddie Master Enterprises)
Answer incoming phone calls. Route calls, take messages, and assist customers as needed
Assist in overseeing lost and found items
Ensure the golf shop, front desk, and all public areas are neat and orderly. Assist also in keeping general information displays stocked
Open and close the golf shop and front desk area according to established procedures
Assist Supervisor-Merchandising with inventory, golf shop sales, and maintaining order in the shop as needed
Handle complaints and suggestions according to policy
Perform other duties, as assigned, relating to the successful and smooth operation of the golf shop
Prepare and distribute monthly uniform schedule
Assist 1st Assistant-Inside with scheduling, training of Front Desk Clerk I, PGM Interns, and other seasonal staff
Create and manage shop sales incentive programs
Qualification
Required
Friendly, professional customer service skills
Reliable, punctual, and able to work flexible hours (weekends/holidays)
Ability to multitask in a fast-paced environment
Comfortable standing for long periods
Clean, professional appearance
Knowledge of the game of golf
Previous retail, customer service, or hospitality experience
Applicants must be authorized to work in the US without requiring sponsorship now or in the future
Benefits
Health
Vision
Dental
401(k) with company matching
Company
Kohler Hospitality
Since its inception in 1981, Kohler Hospitality has epitomized gracious living and exceptional service.
Founded in 1981
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Riley Ball
Senior Human Resources Business Partner
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