Rhodes Wolfe · 12 hours ago
Technical Account Specialist (Mfg Quality or technical support req)
Worcester, MA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expRhodes Wolfe is seeking a Technical Account Specialist in the manufacturing and industrial materials sector. The role involves acting as the primary liaison for key accounts, managing inbound requests, evaluating bids, and preparing quotes while maintaining strong communication with customers.
AdvertisingRecruitingStaffing Agency
No H1B
Responsibilities
Serve as main contact for 10–15 key accounts
Own day-to-day communication with assigned customers, mostly via email
Manage inbound RFQs, bids, and commercial questions for assigned accounts
Review bid packages and decide which opportunities to quote or decline
Coordinate with purchasing to source material and confirm availability
Build accurate quotes that balance margin goals and competitiveness
Interpret customer material specs using training and internal resources
Send timely quotes, order confirmations, and revised documentation
Provide proactive order status updates and resolve account issues
Maintain organized account records in Outlook, ERP, and shared files
Partner with outside sales and operations to support account projects
Join occasional customer visits or industry conferences as needed
Qualification
Required
2+ years of Manufacturing, industrial, or distribution industry experience required
1+ years of customer-facing experience required
Experience working with technical specs/drawings or engineered products required
Preferred
managing customer accounts or relationships: 1 year (Preferred)
reviewing and preparing quotes, bids, or pricing packages: 1 year (Preferred)
Benefits
Health/Dental/Vision Insurance
Life
Short/Long Disability
401k match
PTO
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance
Company
Rhodes Wolfe
Rhodes Wolfe is a staffing agency that provides recruiting, placement, and job advertising.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase