People Operations Associate jobs in United States
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Motive · 15 hours ago

People Operations Associate

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The People Operations Associate will support the HR team by maintaining accurate employee records, assisting with HR processes, and enhancing the employee experience through excellent customer service and process improvements.

Computer Software

Responsibilities

Provide excellent customer service by being a front-line point person for employee questions on various HR topics, including managing and responding to inquiries received through our HR support ticketing system
Assist with maintaining and updating employee data within our HRIS, ensuring accuracy and completeness of records
Support the People Operations team in the execution of HR processes, including onboarding and offboarding activities, helping to ensure smooth transitions for employees
Contribute to the positive onboarding experience for new hires by assisting with administrative tasks and providing initial support
Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations, with an excitement or openness to exploring workflow automation and AI solutions
Maintain a high level of confidentiality and discretion with all sensitive employee information

Qualification

HRISWorkdayGreenhouseJiraGoogle SuiteProcess improvementCustomer serviceWorkflow automationCommunication skillsAttention to detail

Required

You have a 'do what it takes' attitude and can adapt to a fast-paced environment while providing great employee service
You are proactive and take initiative to assist with tasks and identify areas for improvement
You possess superior written and verbal communication skills and demonstrate high attention to detail
You have experience navigating common HR-related systems such as Workday, Greenhouse, Jira, and Google Suite
You have 1+ years of experience in an HR support role, HR Operations, Recruiting Operations or a similar administrative function, preferably with experience in managing an HR inbox or ticketing system
Maintain a high level of confidentiality and discretion with all sensitive employee information
Provide excellent customer service by being a front-line point person for employee questions on various HR topics, including managing and responding to inquiries received through our HR support ticketing system
Assist with maintaining and updating employee data within our HRIS, ensuring accuracy and completeness of records
Support the People Operations team in the execution of HR processes, including onboarding and offboarding activities, helping to ensure smooth transitions for employees
Contribute to the positive onboarding experience for new hires by assisting with administrative tasks and providing initial support
Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations, with an excitement or openness to exploring workflow automation and AI solutions

Preferred

A Bachelor's degree is preferred
While not required, experience or a strong interest in learning about workflow automation and AI solutions for HR processes would be a bonus

Benefits

Health, pharmacy, optical and dental care benefits
Paid time off
Sick time off
Short term and long term disability coverage
Life insurance
401k contribution

Company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

Funding

Current Stage
Late Stage

Leadership Team

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Shoaib Makani
Co-founder and CEO
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Obaid Khan
Co-Founder and Chief Operating Officer
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Company data provided by crunchbase