Consumers Energy · 10 hours ago
Streetlight Technical Support Specialist
Jackson, MI
Contract
Hybrid
Entry Level
$20/hr - $24/hr
2+ years expConsumers Energy is seeking a Streetlight Technical Support Specialist to maintain accurate customer streetlight counts and manage related records. The role involves processing material changes, updating mapping information, and communicating updates to customers while ensuring a high level of customer satisfaction.
Utilities
Responsibilities
Maintaining accurate customer streetlight counts by updating records to reflect changes in company‑owned streetlight systems
Processing material changes related to streetlight outages
Applying appropriate credits
Updating mapping information
Researching municipal jurisdictional responsibilities
Communicating updates to customers
Qualification
Required
At least 2 years of applicable experience
High School diploma or equivalent
Possess a foundational understanding of SAP, GIS, Open Utilities, and Google Maps
Demonstrate the ability to read and interpret electric distribution maps
Be highly proficient in Excel
Demonstrate professionalism in all interactions
Exhibit strong verbal and written communication skills
Maintain strong attention to detail with a focus on customer satisfaction
Apply basic problem‑solving skills
Collaborate effectively within a team environment
Benefits
Medical
Dental
Vision
401K (provided minimum eligibility hours are met)
Company
Consumers Energy
We are Consumers Energy, Michigan’s energy provider and the career destination for driven professionals serious about service.
Founded in 1886Jackson, Mississippi, USA
5001-10000 employees
H1B Sponsorship
Consumers Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (3)
2022 (17)
2021 (13)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Garrick Rochow
President & CEO – CMS & Consumers Energy
Jennifer Kennedy
CEO Communications and Strategic Events
Recent News
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