Lithia & Driveway · 5 hours ago
Call Center AR Supervisor
Medford, OR
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $75K/yr
1+ years expLithia & Driveway is one of the largest global automotive retailers seeking an Accounts Receivable Supervisor to lead a remote team of AR Representatives, Administrators, and Collectors. The role involves developing high-performing teams, coordinating daily operations, and ensuring exceptional customer service.
AutomotiveRetail
Responsibilities
Lead, develop, and motivate a remote, cross-functional AR team
Support the AR Manager in coordinating daily operations, reporting, and process improvements
Monitor team performance and hold individuals accountable to KPIs
Manage staffing levels and workflow to ensure deadlines are met, including month-end and year-end close
Handle escalated issues with professionalism and sound judgment
Provide exceptional internal and external customer service
Drive continuous improvement in AR processes and tools
Maintain positive working relationships across departments
Ensure confidentiality and data security at all times
Prepare and deliver weekly and monthly performance reports
Embrace and support changes in structure, systems, and processes
Qualification
Required
1–3+ years of team leadership experience, preferably in Accounts Receivable or Collections
Prior experience managing call center or high-volume support teams
Proven success in leading remote employees across different roles and functions
Strong communication skills, both verbal and written
Detail-oriented with the ability to prioritize, problem-solve, and make decisions independently
Critical thinking and active listening skills
Proficiency in reporting and analytics
High school diploma or equivalent required
High School graduate or equivalent, 18 years or older required
Benefits
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Company
Lithia & Driveway
Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO
Leadership Team
Bryan DeBoer
CEO and President
Chris Holzshu
Executive Vice President
Recent News
Anchorage Daily News
2026-01-08
State of Alaska Department of Law
2025-12-30
Morningstar.com
2025-12-02
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