Diversified · 11 hours ago
Onsite Audio-Visual Service Technician
Frisco, TX
Full-time
Onsite
Entry Level
1+ years expDiversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. The Onsite Audio-Visual Service Technician will support a premier client in the food and beverage industry, focusing on AV system maintenance, client support, and collaboration with technical teams.
AdvertisingBroadcastingDigital MediaInformation Technology
Responsibilities
Function as AV support technician engaging client technical team
Exercise successful collaboration with Diversified team members and departments
Perform supporting assists for end-user meetings/conferences/events
Perform routine preventive maintenance of technical systems, ensuring a ready to use state
Perform resolution of any system/equipment repair faults discovered within systems
Interface/liaison with others in efforts related to equipment faults and repair needs
Interface/liaison with manufacturers/vendors to facilitate equipment repair needs (as RMAs)
Develop and manage/maintain an inventory tracking/recording mechanism
Track/update repair needs, work duties and events within ticketing systems
Produce summary and detailed reports
Continue to progress elevated technical skills related to technical systems characteristics
Create proper reporting materials to help express the value of the role to the client
Create an atmosphere of pleasure and confidence with the Diversified client experience
Qualification
Required
A high school diploma (or equivalent) is a minimum requirement for this position
Experience with audio-visual related systems (1-3 years of AV support preferred)
Superior client relationship management is a requirement for this position
Preferred
Client relations related training/certifications
AVIXA CTS related certifications
Biamp related certifications
Crestron related certifications
Networking/IT related certifications
Experience trouble shooting video walls, control systems, and DSP
Experience with video conferencing, unified communications, and collaboration platforms
Experience in a field related to providing face-to-face client technical systems support
Experience in a field related to providing technical systems support
Experience with supporting internal and external client relationships
Benefits
Multiple medical plan options to suit your family’s needs
Dental (including orthodontic coverage) and vision plans
Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401k with Employer Match
Paid Time Off and Paid Holidays
Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
Commuter Benefits
And much more
Company
Diversified
At Diversified, we leverage the best in technology and ongoing advisory services to transform businesses.
1001-5000 employees
H1B Sponsorship
Diversified has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-01Private Equity
2016-02-05Private Equity
Leadership Team
Fred D’Alessandro
Founder & CEO
John Beritzhoff
Vice President, Business Development
Recent News
Company data provided by crunchbase