Clubhouse Residential Services Supervisor jobs in United States
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Discovery Land Company · 1 day ago

Clubhouse Residential Services Supervisor

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts. The Clubhouse Residential Services Supervisor plays a critical leadership role in maintaining cleanliness and overall presentation of the clubhouse while supervising daily operations and team performance.

Commercial Real EstateReal EstateReal Estate Investment

Responsibilities

Provide direct supervision to Clubhouse Residential Services staff, including Public Area Attendants and Utility Porters
Serve as a visible floor leader, setting expectations for performance, professionalism, and service standards
Coach, train, and support team members through real-time feedback and ongoing development
Assist management with onboarding, training reinforcement, and performance accountability
Support staffing coverage by assisting with shift coordination, task assignments, and workload balancing
Escalate operational, performance, or safety concerns to management with recommended solutions
Act as Manager on Duty (MOD) in the absence of the Manager and Director
Oversee daily clubhouse operations to ensure all public areas meet cleanliness and presentation standards
Conduct and review end-of-shift reports to ensure clear communication between shifts and leadership
Manage and prioritize service requests from other departments, ensuring timely and effective completion
Perform routine and documented inspections, identifying deficiencies and ensuring corrective actions are completed
Ensure laundry operations are running efficiently, meet quality standards, and track data
Perform and oversee routine cleaning tasks including vacuuming, dusting, mopping, window cleaning, and deep-cleaning projects
Ensure restrooms are consistently clean, sanitized, stocked, and presentable
Monitor cleaning quality across all assigned areas and address gaps immediately
Maintain cleanliness of public spaces including lobbies, hallways, and common areas
Inspect furniture, fixtures, and equipment, report damage, maintenance needs, or safety issues
Ensure proper trash removal and waste disposal procedures are followed
Supervise and assist with event setup and breakdown according to specifications
Coordinate with the Events team to ensure accuracy, efficiency, and timeliness
Provide clear direction to staff during event operations
Handle and oversee movement of furniture, equipment, and supplies, including lifting objects weighing 70–100 pounds
Proficiently operate and oversee the use of equipment such as auto scrubbers, side-by-sides, upholstery machines, and related tools
Ensure staff are trained and compliant with equipment operation and safety protocols
Identify equipment issues and report service or repair needs promptly
Monitor inventory levels for cleaning supplies, amenities, linens, and operational equipment
Ensure supplies are stocked, organized, and available to support daily operations
Communicate inventory needs and usage trends to management
Enforce safety protocols and proper use of cleaning chemicals and equipment
Oversee and perform bio-hazard cleanups according to established procedures
Ensure compliance with health, sanitation, and safety standards (OSHA)
Identify and report safety hazards, facility issues, and repair needs to Facilities and leadership
Partner closely with Clubhouse Operations, Events, Facilities, and other departments to ensure seamless service
Serve as a professional point of contact for internal teams and guests during operations and events
Provide friendly, courteous, and proactive assistance to residents and guests

Qualification

Supervisory experienceCleaning products knowledgeLeadership abilitySafety compliance knowledgeOrganizational skillsTime-management skillsPhysical abilityCommunication skills

Required

Strong working knowledge of cleaning products, equipment, and best practices
Demonstrated leadership ability with experience supervising or guiding teams
High attention to detail and commitment to maintaining exceptional standards
Strong organizational and time-management skills with the ability to prioritize and delegate
Effective verbal and written communication skills
Ability to work independently while also collaborating within a leadership team
Flexibility to work evenings, weekends, and holidays as operationally required
Physical ability to perform cleaning tasks and lift heavy objects as needed
Knowledge of workplace safety, sanitation standards, and compliance requirements

Preferred

1-2 years Supervisory experience preferred

Benefits

Medical, Dental, and Vision Benefits
401k Contribution w/ Employer Match
Paid Time Off and Paid Holidays
Employee Meals, Referral Incentives, and Recognition Programs
Holiday Pay
Professional development and upward mobility opportunities
Work-Family Culture

Company

Discovery Land Company

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Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.

Funding

Current Stage
Late Stage
Total Funding
$17.35M
2017-03-22Series Unknown· $17.35M

Leadership Team

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Michelle Ngo
Chief Financial Officer
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Schuyler Joyner
Partner
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Company data provided by crunchbase