Staffana · 20 hours ago
Digital Operations Coordinator
Darien, CT
Contract
Onsite
New Grad, Entry Level
$30/hr - $35/hrStaffana is seeking a Salon Operations & Digital Support Specialist to provide hands-on operational and technical support in a professional hair testing salon. This role involves improving workflows and processes while delivering excellent customer service in a salon environment.
Outsourcing/Offshoring
Responsibilities
Support daily salon operations, including answering phones, scheduling appointments, greeting volunteers, and front-of-house assistance
Partner with stylists, technicians, and salon leadership to observe workflows and identify process improvement opportunities
Design, enhance, and maintain Excel-based tracking, reporting, and basic automation tools
Support implementation and adoption of new systems and software, ensuring data accuracy and usability
Develop simple digital solutions that improve efficiency and streamline salon processes
Assist with documentation, process mapping, and creation of basic computer training materials
Qualification
Required
Advanced proficiency in Microsoft Excel (formulas, data organization, reporting; automation a plus)
Strong ability to quickly learn and adapt to new software and digital tools
Highly organized, detail-oriented, and process-driven
Strong communication and listening skills with a proactive, solution-oriented mindset
Ability to balance administrative/front-desk responsibilities with technical problem-solving
Professional, friendly, and comfortable working in a salon and consumer-facing environment
Company
Staffana
Staffana helps growing firms reach their full potential by allowing them to develop highly trained global teams in days rather than months.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase