CorVel Corporation · 6 hours ago
User Configuration Specialist I
United States
Full-time
Remote
Mid Level
$22.63/hr - $33.77/hr
3+ years expCorVel Corporation is a national provider of risk management solutions, and they are seeking a User Configuration Specialist I to ensure accurate user set-up and access. This role involves managing user accounts, troubleshooting issues, and developing expertise in user setup tools to support both internal and external stakeholders.
InsuranceSoftware
Responsibilities
Function as a liaison between end users and technical teams, translating business requirements into actionable solutions
Solve complex technical problems with innovative approaches
Build strong relationships through effective communication (phone, email, and other channels)
Work independently, demonstrating initiative and adaptability as technologies evolve
Manage user accounts, roles, and permissions in proprietary applications
Develop deep expertise in user setup tools for both internal and external users
Manage user accounts in proprietary software, including:
Processing internal and external user setup requests
Understanding and maintaining complex user roles and hierarchies
Troubleshoot and resolve user-related issues, providing timely and effective support
Gain proficiency in CorVel’s proprietary applications related to user configuration
Create, review, and maintain user setup documentation to ensure accuracy and consistency
Proactively pursue additional skills and training aligned with team objectives; demonstrate initiative in learning CorVel applications
Participate in development projects related to user maintenance and user systems
Conduct analysis and research for assigned tasks during stakeholder or PSG team meetings
Lead or participate in stakeholder meetings to align objectives
Document strategic business requirements and processes
Qualification
Required
Proven experience in setting up and maintaining users within complex application environments
Strong critical thinking and analytical skills for troubleshooting and process improvement
Advanced SQL proficiency, including writing and optimizing queries with various joins
Experience leveraging AI tools to enhance analysis and operational efficiency
Exceptional analytical, critical thinking, and problem-solving skills
Strong attention to detail with excellent organizational abilities
Demonstrated work ethic, adaptability, and commitment to continuous learning
Ability to prioritize tasks, manage time effectively, and work independently
History of delivering outstanding customer service in a challenging environment
Effective communication and customer service skills
3+ years of experience supporting software applications in complex environments
Expertise in user setup and role management within complex systems
Familiarity with support ticketing platforms (ServiceNow, Zendesk, or Remedy)
Benefits
Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Company
CorVel Corporation
CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.
1001-5000 employees
H1B Sponsorship
CorVel Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-07-05IPO
Leadership Team
Jeff Gurtcheff
Chief Claims Officer
Maxim Shishin
CIO
Recent News
CorVel Corp.
2025-11-04
2025-10-22
2025-10-06
Company data provided by crunchbase