NEOGOV · 9 hours ago
ADMINISTRATIVE COORDINATOR 2 - ALEX - RECEPTION
Alexandria, LA
Full-time
Onsite
Entry Level
$2,085/mo - $3,572/mo
1+ years expNEOGOV is seeking an Administrative Coordinator 2 to serve as the first point of contact at the Central Louisiana Human Services District. The role involves providing administrative support, managing appointment scheduling, and ensuring a welcoming environment for clients and visitors.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains a person-centered, recovery-oriented approach to clients regarding their appointments, attentive to client engagement and readiness to service
Determines the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assures that assistance is initiated
Answers all incoming calls to the center/clinic within three rings, determines disposition
Enter income verification into the electronic record system upon receipt of the return from the client to ensure guarantor information
Completes Medicaid Applications with clients needing to apply
Maintains a person-centered, recovery-oriented approach to clients regarding their appointments, attentive to client engagement and readiness to serve when answering the Centralized Scheduling telephone, main clinic line, or greeting clients as they come in
Manages service appointment scheduling in a manner that assures that clients have timely access to needed services, and in keeping with clients' needs and preferences
Manages service appointment scheduling in a manner that assures that direct service providers' available time slots are filled promptly and according to standards
Codes - cancelled/ missed /attended appointments in the scheduling program. Interfaces with clinic receptionists/support staff for proper data entry and maintenance of the clinic schedule
Qualification
Required
One year of experience in administrative services
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience
Preferred
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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