KTek Resourcing · 15 hours ago
Datacenter IT Support
Richardson, TX
Contract
Onsite
New Grad, Entry Level
$24/hr - $24/hrKTek Resourcing is seeking a Datacenter IT Support professional to assist with various technical tasks. The role involves decommissioning server nodes, diagnosing hardware faults, installing NVMe/SSD devices, and configuring Rack Distribution Units (RDUs).
Health CareHuman ResourcesMedicalStaffing Agency
Hiring Manager
Muskan Mathur
Responsibilities
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
The Supplier will install NVMe/SSD devices into specified server nodes
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer’s asset tracking system
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Supplier will perform “pod/MBU builds”
Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Qualification
Required
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer's asset tracking system
Configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Perform 'pod/MBU builds'
Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Founded in 2006
201-500 employees
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
Company data provided by crunchbase