ITR · 1 week ago
Senior UX Researcher
Oak Ridge, TN, US
Full-time
Onsite
Senior Level
5+ years expITR is seeking a highly skilled and self-directed Senior UX Researcher to join their team. In this role, you will independently plan, execute, and synthesize complex qualitative and quantitative research to inform product strategy and design decisions, serving as a trusted research partner to product, design, and engineering teams.
ConsultingInformation TechnologySoftwareStaffing Agency
Responsibilities
Independently plan, design, and execute end-to-end user research studies, from problem definition through synthesis and recommendations
Select and apply appropriate qualitative and quantitative research methods, including usability testing, interviews, surveys, diary studies, and mixed-method approaches
Analyze and synthesize complex datasets into clear, actionable insights that influence product direction, design decisions, and prioritization
Partner closely with UX designers, product managers, engineers, and other stakeholders to ensure research insights are effectively integrated into product development
Proactively advocate for user needs, balancing user insights with technical constraints and business goals
Present research findings and strategic recommendations to cross-functional stakeholders and leadership with clarity and confidence
Contribute to the evolution of research practices, standards, and documentation across the organization
Stay current on UX research trends, tools, methodologies, and emerging technologies, and apply them thoughtfully to your work
Qualification
Required
A BS degree in user experience, human-computer interaction, psychology, or a related field, with a minimum of five (5) to seven (7) years of aligned professional experience
Master's and PhD degree holders in the same fields are encouraged to apply: Master's degree holders should have a minimum of four (4) to six (6) years of relevant, aligned experience. PhD degree holders should have up to three (3) years of relevant, aligned applied research experience
Demonstrated ability to independently lead user research efforts that inform UX and product decisions in software or application development contexts
Deep proficiency in qualitative and quantitative research methods, including study design, data collection, analysis, and synthesis
Strong analytical and critical thinking skills, with a proven ability to turn ambiguous problem spaces into clear research plans and insights
Excellent written, verbal, and visual communication skills, with experience presenting findings and recommendations to cross-functional teams and stakeholders
Experience working within agile or iterative product development environments
Preferred
Working knowledge of UX design principles and familiarity with Figma is a plus
Company
ITR
Somos una compañía experta en tecnología que potencia a sus clientes y los ayuda a convertirse en organizaciones modernas y digitales, con la agilidad y dinamismo necesarios para materializar exitosamente su visión de negocios.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase