Champions Group Holdings · 2 hours ago
HVAC Maintenance/Sales Trainer
Sacramento, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expChampions Group Holdings is a nationwide leading provider of essential home services specializing in heating, air conditioning, and plumbing services. As an HVAC Maintenance/Sales Trainer, you will develop and deliver training programs to enhance the skills of sales and service teams, ensuring they excel in both technical and customer-focused areas.
Consumer Services
Responsibilities
Develop and deliver training programs: Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies. Adapt the content to suit a variety of learning styles and knowledge levels
Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures
Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth
Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development
Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes
Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one
Monitor industry trends: Stay up to date on the latest HVAC technologies, products, and service techniques, and incorporate this knowledge into training materials to keep the team current
Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective
Foster a positive learning environment: Encourage a culture of teamwork, learning, and inclusion where all employees feel valued, respected, and motivated to reach their full potential
Qualification
Required
5+ years of proven experience in HVAC sales, maintenance, and/or training
Strong understanding of HVAC systems, sales and customer service best practices
Exceptional communication and presentation skills
Experience using learning management systems (LMS) or other training tools
Ability to motivate and engage team members with diverse learning styles
Willingness to travel, approximately 60% of your time, often staying overnight for work
Benefits
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Career growth: Opportunities for ongoing training and professional development.
Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction.
Company
Champions Group Holdings
For us, it’s more than just home services. It’s about building long-term relationships with our employees, partners, and clients.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jenny Wang
Chief Legal Officer
Company data provided by crunchbase