Jamf · 11 hours ago
Technical Business Analyst II
Austin, TX
Full-time
Onsite
Mid Level
$60K/yr - $127K/yr
3+ years expJamf is a company that believes in an open and flexible culture based on respect and trust, dedicated to helping customers succeed with Apple. The Technical Business Analyst II plays a crucial role in the Enterprise Applications team, assessing business needs and providing technical direction for system solutions, while collaborating with stakeholders to ensure project delivery aligns with business goals.
iOSmacOSMobile DevicesSoftware
Responsibilities
Maintain a working knowledge of core Jamf business and assigned Enterprise systems, including but not limited to Salesforce, Oracle, ServiceNow, and middleware integrations
Work directly with business stakeholders and technical teams, leveraging a technical understanding of existing systems and business processes
Translate business needs into technical requirements for implementation by engineering teams
Develop and own the refining and prioritizing user stories in the product backlog
Act as an initial technical point of contact to assess and triage customer-reported issues
Participate in the review and validation of system features
Partner with solution architects and technical delivery teams to support requirements refinement & design of technical solutions
Lead and be main point of contact for the intake process by reviewing and translating requirements and providing analysis on impact to overall systems and processes
Support efforts to ensure effective documentation, management, and validation of requirements from ideation to technical refinement, implementation, and testing
Mentor other TBA's; drive enforcement of standards, tools, and methodologies
Tracks progress of tasks cross functionally to see if they are on plan with committed delivery dates, identifying potential roadblocks and/or dependencies
Communicate early and often to the broader team on progress and changes to planned delivery dates and identified downstream impacts
Observe various business processes and identifies and recommends opportunities for improvement
Communicate needs and problems competently to both technical and non-technical stakeholders
Organize and contribute to meetings with technical, business, and operational data owners
Regularly manage competing priorities across multiple efforts at varying stages within the project lifecycle
Qualification
Required
High School Diploma / GED
Minimum of 3 years of experience in business analyst or software development role
Experience gathering inputs and synthesizing into business outcomes
Ability to develop effective relationships at all levels of the organization
Proficient working with cross functional teams, including demonstrated motivation, influence, and the ability to drive change across all levels of the organization and geographical boundaries
Ability to work on projects simultaneously in a fast-paced environment
Strong facilitation and knowledge transfer skills
Ability to manage multiple priorities and consistently complete time sensitive tasks
Preferred
BA/BS in Business Administration or related field
Working knowledge of JIRA or similar project management software
Working knowledge of the Salesforce.com platform
Working knowledge of the Oracle platform
Working knowledge of the ServiceNow platform
Working knowledge of middleware integrations
Benefits
Our volunteer time off allows employees to support and give back to our communities.
Company
Jamf
Jamf develops and provides software solutions for managing and securing Apple devices in business, education, and government settings.
1001-5000 employees
H1B Sponsorship
Jamf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$332.23MKey Investors
Dragoneer Investment GroupSummit Partners
2025-10-29Acquired
2021-09-08Post Ipo Secondary· $300M
2020-08-04Post Ipo Equity· $2.23M
Leadership Team
John Strosahl
Chief Executive Officer
David Rudow
CFO
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