Wiz · 1 day ago
Technical Account Manager - SLED
United States
Full-time
Remote
Mid Level
$125K/yr - $138K/yr
3+ years expWiz is a fast-growing startup reinventing cloud security and empowering businesses to thrive in the cloud. As a Technical Account Manager, you will be responsible for driving customer adoption of the Wiz platform by providing strategic and technical guidance, serving as a liaison between customers and the Wiz team, and ensuring a cohesive customer experience.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
No H1B
Responsibilities
Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...)
Offer insights regarding the availability of new features in Wiz
Program manage account escalations effectively
Collaborate with the Wiz Sales and Renewal teams to secure contract renewals
Assist in identifying opportunities for expanding Wiz usage across the customer’s organization
Maintain up-to-date functional and technical knowledge of the Wiz platform
Continuously monitor news related to new & emerging cloud security threats
Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
Qualification
Required
3+ years of experience working in Public Sector supporting Public Cloud workloads
Strong familiarity with Public Sector compliance frameworks such as FedRAMP, StateRAMP, and NIST
3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Preferred
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Benefits
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Company
Wiz
Wiz is a cloud security platform that facilitates collaboration between security, dev, and DevOps teams.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$2BKey Investors
SoftBank Vision FundG SquaredSalesforce Ventures
2025-03-18Acquired
2024-11-18Series Unknown
2024-05-07Series E· $1B
Leadership Team
Assaf Rappaport
Co-Founder & CEO
Yinon Costica
Co-Founder and VP of Product
Recent News
2026-01-24
2026-01-22
2026-01-17
Company data provided by crunchbase