World · 15 hours ago
Product Operations Manager
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expWorld is building a real human network designed to accelerate people in the age of AI. As the Product Operations Manager for World ID, you will drive the infrastructure, systems, and workflows essential for scaling user adoption and unlocking new utility for World ID.
BlockchainCryptocurrencyFinanceFinTechInternetPrivacy
Responsibilities
Lead Market Research and Analysis: Conduct deep market research to assess competitive landscapes, identify growth opportunities, and provide actionable insights to product and engineering teams. Drive strategic initiatives, including partner evaluations, stakeholder mapping, and new growth strategies
Operationalize the partner funnel strategy — ensuring partners are tracked, prioritized, and supported consistently across regions and partner types
Improve product development operations — partnering with Product and Engineering to streamline how we plan, build, and launch. Optimize internal processes, rituals, and tools to reduce friction and increase clarity across the product lifecycle
Support vendor coordination across the product stack — helping onboard, track, and operationalize third-party vendors critical to product delivery
Own IDKit SDK as a partner-facing asset — working with Product and Engineering to keep it updated, reliable, and optimized for repeatable use cases
Maintain and improve developer-facing documentation — including writing technical guides, publishing updates, and editing code samples directly where needed
Support partner enablement at scale — by building and maintaining collateral, playbooks, demo kits, and messaging guides for BD and regional teams
Drive internal alignment across Product, DevRel, PMM, and MarketOps — ensuring teams have what they need to activate, pitch, and support integrations
Support DevRel and partner teams in executing small to mid-size integrations — including lightweight SDK and config changes where appropriate
Manage funnel tooling and reporting systems — including tagging, tracking, and surfacing key metrics that inform team priorities and unblock execution
Lead internal documentation, training sessions, and knowledge sharing — to scale the team’s ability to work with external partners confidently and effectively
Capture and relay field insights to Product and Engineering — helping close the loop from partner feedback to roadmap improvements
Codify and scale what works — turning one-off solutions into reusable frameworks that raise the quality and consistency of how we build and operate
Qualification
Required
5+ years of experience in product operations, strategy, or a similar role within fast-paced, high-growth organizations
Strong analytical skills with the ability to interpret data, uncover insights, and translate them into actionable strategies
Experience leading market research and competitive analysis to inform product decisions and growth strategies
Strong technical proficiency — comfortable reading and writing code, working with APIs and SDKs, and contributing to developer documentation
Proven experience supporting partner- or customer-facing teams in fast-paced, high-growth environments
Experience managing and maintaining developer-facing content, demos, and onboarding materials
Skilled in designing and scaling internal systems, processes, and reporting tools (e.g., HubSpot, Airtable, Notion, dashboards)
Highly organized, detail-oriented, and able to manage multiple priorities without losing momentum
Strong ownership mindset — you roll up your sleeves to get things done, move fast with limited resources, and unblock others
Preferred
Experience in Web3, blockchain, or decentralized identity systems is highly desirable, but not required
Passionate about privacy, decentralization, and World ID's mission to empower everyone with a secure and user-controlled digital identity
Benefits
Healthcare
Dental
Vision
401(k) plan and match
Life insurance
Flexible time off
Commuter benefits
Professional development stipend
And much more!
Company
World
World connects users through a privacy-focused network with secure digital asset management.
51-200 employees
H1B Sponsorship
World has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$135M2025-05-21Undisclosed· $135M
Recent News
2026-01-22
2026-01-19
Company data provided by crunchbase