Dassault Systèmes · 19 hours ago
VP Professional Services, Data Experience
Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. They are seeking a seasoned and strategic Vice President of Professional Services, Data Experience to build, lead, and scale their high-impact data consulting and implementation practice, ensuring customers achieve maximum value from their data investments.
AerospaceAnalyticsAppsArtificial Intelligence (AI)Big DataInformation TechnologyInternetProduct DesignSoftwareVirtual Reality
Responsibilities
Define and execute the multi-year vision and strategy for the Data Experience Professional Services organization
Develop a clear services-offering portfolio (e.g., implementation, data strategy, analytics consulting, governance workshops, custom dashboards) that aligns with our product and drives customer outcomes
Act as the key executive stakeholder for our largest and most strategic clients, building relationships and serving as a trusted data advisor
Partner with the C-suite and Product leadership to provide critical "voice of the customer" feedback, influencing the product roadmap based on field-level data insights
Lead, mentor, and inspire a diverse, global team of data consultants, solution architects, project managers, and analytics specialists
Scale the organization by attracting, hiring, and retaining top-tier data and services talent
Demonstrate proven people management excellence by fostering a culture of high performance, collaboration, and continuous learning
Develop career paths, training programs, and a performance management framework to ensure team members are growing and succeeding
Manage and develop other managers, building a strong leadership bench within the PS organization
Assume full P&L responsibility for the Professional Services department, including revenue forecasting, margin attainment, budgeting, and cost control
Drive operational rigor by optimizing key performance indicators (KPIs) such as team utilization, project profitability, booking-to-billing ratios, and customer satisfaction (CSAT/NPS)
Standardize and scale delivery methodologies, tools, and best practices to ensure consistent, high-quality engagements globally
Work closely with the Sales and Solutions Engineering teams during the pre-sales cycle to scope projects, write SOWs, and ensure engagements are set up for success
Oversee the successful delivery of all client engagements, ensuring projects are completed on time, on budget, and to a high standard of quality
Serve as the executive sponsor for critical projects, acting as an escalation point to resolve complex client issues
Collaborate with the Customer Success and Support teams to ensure a seamless post-implementation handover and a unified customer experience
Qualification
Required
15+ years of progressive experience in technology, data, analytics, or a related field
10+ years of direct people management experience, with a proven track record of building, scaling, and managing high-performing, customer-facing teams (including managing other managers)
8+ years in a senior leadership role within a Professional Services, consulting, or customer success organization, preferably in a SaaS or data-focused company
Demonstrable experience owning a P&L and managing the financial and operational metrics of a services business
Deep Domain Expertise: Strong, hands-on understanding of the modern data ecosystem, including: Cloud Data Platforms (e.g., Snowflake, Databricks, BigQuery, Redshift), BI & Visualization Tools (e.g., Tableau, Power BI, Looker), Data Strategy, Data Governance, and Data Management principles
Proven ability to operate at both a strategic and tactical level, with a 'roll-up-the-sleeves' mentality
Exceptional executive presence, with outstanding communication and presentation skills, C-suite
Bachelor's degree in Computer Science, Business, Information Systems, or a related field
Preferred
Experience in a high-growth, venture-backed startup environment
Direct experience working for a 'Big 4' or similar strategic data-consulting firm
MBA or an advanced degree in a quantitative or technical field
Benefits
Medical, dental, life and disability insurance
401(k) matching
Flexible paid time off
10 paid holidays per year
Company
Dassault Systèmes
Dassault Systèmes is a catalyst for human progress.
H1B Sponsorship
Dassault Systèmes has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
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