JBT Marel · 8 hours ago
Field Service Technician
Richmond, VA
Full-time
Onsite
Entry, Mid Level
$30/hr - $35/hr
2+ years expJBT Marel is a company specializing in food processing equipment, and they are seeking a Field Service Technician to provide installation, troubleshooting, and maintenance support. The role involves extensive travel and requires strong technical skills in mechanical and electrical systems to ensure customer satisfaction and safety compliance.
Food and Beverage
Responsibilities
Install, commission, and test complex food processing equipment across multiple technologies and product lines
Diagnose and resolve mechanical, electrical, and control-related issues using schematics, diagnostic tools, and PLC/HMI interfaces
Conduct preventative maintenance and equipment audits to minimize downtime and maximize performance
Lead or assist with equipment upgrades, retrofits, rebuilds, and performance optimization
Complete detailed service reports, documentation, and expense submissions accurately and promptly
Ensure all work is performed safely and in compliance with site and company safety standards
Serve as the primary point of contact on site, always ensuring professional representation of JBT Marel
Communicate findings, corrective actions, and recommendations clearly with both customer and internal stakeholders
Provide operator and maintenance training, ensuring customers can safely and effectively run their equipment
Identify and relay potential parts, upgrade, or service opportunities to Sales and/or Service Management teams
Support warranty evaluations, failure analysis, and product performance feedback to internal teams
Provide structured feedback to Engineering and Product Management regarding product performance, reliability, and serviceability
Participate in ongoing training to expand technical capability across multiple product lines and technologies
Support mentoring and cross-training initiatives within the PF Service Organization
Contribute to a culture of teamwork, innovation, and technical excellence
Qualification
Required
Associates degree in a technical field (mechanical, electrical, or industrial engineering technology) or equivalent hands-on experience
Minimum 2+ years of field service, maintenance, or installation experience (food processing or industrial automation preferred)
Experience with PLCs, VFDs, servos, and automated control systems a plus
Must hold a valid driver's license and passport (or ability to obtain) for travel
Ability to lift up to 50lbs and work in hot/cold/wet environments, and climb or maneuver on elevated platforms or in confined spaces
Strong mechanical and electrical aptitude with working knowledge of generalized machine automation, pneumatics, and control systems
Proficiency in reading and interpreting engineering drawings, wiring diagrams, and PLC logic
Excellent troubleshooting and analytical skills
Strong communication and customer-service mindset with professional on-site presence
Ability to manage multiple assignments, prioritize effectively, and perform under pressure
Computer literacy: Microsoft Office Suite, diagnostic software, and CRM/service reporting tools
Commitment to safety and adherence to all regulatory and customer site requirements
Company
JBT Marel
JBT Marel is a leading global provider of equipment, integrated technology, and services to the food and beverage industry.
10001+ employees
H1B Sponsorship
JBT Marel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Late StageRecent News
MarketScreener
2025-11-03
Morningstar.com
2025-10-16
Company data provided by crunchbase