New York Blood Center · 14 hours ago
Director-Immunohematology Reference Laboratory
Rye, NY
Full-time
Onsite
Director/Executive
$197K/yr - $207K/yr
6+ years expNew York Blood Center (NYBC) is a vital community lifeline dedicated to helping patients and advancing global public health. The Director of Immunohematology Reference Laboratories oversees clinical laboratory operations, ensuring technical excellence, timely result delivery, client satisfaction, and compliance with regulatory standards.
Health CareMedicalTest and Measurement
Responsibilities
Select, validate, implement, and maintain test methods appropriate for the clinical use of the test results
Ensure the quality of test performance against specifications in preanalytical, analytic, and postanalytical phases of testing
Ensure that any technical issues and deviations are resolved prior to reporting of test results
Develop and implement strategies to optimize turnaround time without compromising accuracy
Monitor TAT metrics and analyze delays or bottlenecks in workflows
Implement automation or process improvements where indicated to reduce delays or improve result delivery
Maintain proactive and timely communication with clients regarding clinical lab services
Respond promptly and professionally to client concerns, complaints, or inquiries
Conduct regular business reviews and implement changes based on feedback
Build and maintain strategic relationships with key clients or vendors
Ensure all lab staff understand their role in customer service and support a service-oriented culture
Oversee quality assurance activities aligned with NYBCe’s quality management system (QMS) and ensure adherence to regulatory and accreditation standards (CLIA, NYS-DOH, AABB, FDA)
Establish and maintain a quality control program appropriate for the testing performed
Responsible for proficiency testing and quality improvement initiatives. Act and investigate and resolve non-conformances and implement corrective/preventive actions (CAPAs)
Promote a culture of continuous quality improvement and accountability among staff
Oversee laboratory workflows, staffing, equipment maintenance, and safety compliance
Oversee SOPs, workflow protocols, and risk management strategies
Supervise and mentor laboratory managers, supervisors, and laboratory staff
Foster a highly engaged, motivated workforce with clear communication, professional development, and staff recognition and retention
Ensure adequately trained and competent staffing to maintain smooth operations and operational coverage
Develop and manage the lab’s annual operating and capital budgets and identify opportunities for growth or efficiency
Collaborate with NYBCe IRL leaders and subject matter experts to develop NYBCe standardized SOPs, documents, policies, and training materials
Provide input on key standardization decisions research based on industry best practices, workflow and efficiency
Contribute to research initiatives in immunohematology, including complex serologic investigations and genomics studies; publish findings in peer-reviewed journals and present at national and regional conferences to advance transfusion medicine and promote NYBCe expertise
Qualification
Required
Bachelor's Degree in Clinical Laboratory Science, Medical Technologist, Immunology or a related field
Six or more years of relevant technical and service-related industry experience in a high-complexity laboratory or blood bank setting with four or more years of supervisory/managerial experience in a laboratory setting
New York State Clinical laboratory technologist license required
SBB certification is required
Expert knowledge of Immunohematology / Transfusion Medicine laboratory science and practices
Advanced knowledge of current laboratory techniques and technology relevant to an immunohematology reference laboratory
Knowledge of basic statistical approaches to evaluate quality control and quality assurance trend data
Working knowledge of a business productivity software applications (Microsoft Office Suite)
Working knowledge of FDA, CLIA, NY State CLEP and AABB regulations and standards
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
High level of interpersonal skills to handle a variety of complex issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff up to and including executive leadership
Strong management, leadership, and supervisory skills
Demonstrable ability to mentor, teach and train technical staff
Ability to work collaboratively and foster a team environment
Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions
Ability to effectively solicit, cultivate, and build relationships with constituents and organizations locally and nationally
Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions
Ability to use logic and reasoning to identify and analyze strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures
Education and training sufficient to qualify for licensure as a Clinical Laboratory Technologist prior to 2009 as specified in NYS-ED Regulation 79-13.4
Pursuant to New York Codes, Rules and Regulations, Title 10 Section 58-1.4 Qualifications of Laboratory Supervisor (c), there is no substitute for the experience criteria
Preferred
Experience as an AABB Assessor for Immunohematology Reference Laboratories or Red Cell Molecular Testing is a plus
Master's degree with at least two years of pertinent clinical laboratory experience subsequent to qualifying of which at least two years have been spent working in a clinical laboratory having a director at the doctoral level
Company
New York Blood Center
New York Blood Center is a blood collection and distribution organization.
1001-5000 employees
H1B Sponsorship
New York Blood Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (17)
2023 (8)
2022 (6)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Christopher D. Hillyer, MD
President & CEO, and Chief Scientific Officer
Adrian David
SVP and Chief Operating Officer, Blood and Laboratory Operations
Recent News
2025-10-14
Crain's New York Business
2025-09-26
2025-09-12
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