Evermore Orlando Resort · 7 hours ago
Director of People Operations
Orlando, FL
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expEvermore Orlando Resort is redefining the Orlando vacation experience with its unique blend of vacation homes and luxury hotel amenities. The Director of People Operations will champion the company culture, provide guidance to leadership, and oversee various HR functions to enhance the guest and team member experience.
HospitalityHotelResorts
Responsibilities
Champion the People & Culture brand, reinforcing a culture of TOGETHERNESS, accountability, and engagement
Provide guidance and support to the leadership team, management, and team members to maximize the resort's financial goals, guest experience, and service
Support legal compliance, monitor liabilities, and establish council relationships
Will work with finance on department annual budget, AP, AR & PNL’s
Collaborates with payroll for management of team member timecards, payroll approval, garnishment, benefits deduction, and time-off requests
Partner with leaders to forecast staffing needs, support workforce planning, and improve talent pipelines
Support and enhance leadership training and development initiatives aligned with luxury service standards
Collaborate on onboarding, orientation, and ongoing learning programs that elevate the Team Member experience
Support culture-building initiatives that position the organization as one of the best places to work in the region by conducting opinion culture surveys and action planning
Implement, and manage initiatives for a business alignment with Evermore's values and culture
Conduct research and analysis of organizational trends and development programs
Oversee, manage workers compensation injuries, competitive benefits, and health insurance programs, ensuring timely monthly billing
Conduct Team Member relations and service investigations utilizing excellent problem skills, empathy, and an unbiased approach while applying objective facts
Support compensation, benefits, incentive programs, and recognition initiatives and programs
Ensure consistency and accuracy in HR processes, oversee SOP, manage policies, and maintain systems
Develop and maintain collaborative relationships with peers
Perform other duties as assigned
Qualification
Required
College degree or equivalent work experience
5+ years of human resources director level experience required in a high-volume resort
Valid Driver's License with an acceptable driving record
Excellent leadership and management skills
Excellent written and verbal communication skills
Excellent organizational and time management skills in a constantly changing paced environment
Proficient in Google business workspace and/or Microsoft Office Suite
Able to read and understand financial and budgets
High emotional intelligence and excellent communication and people skills
Ability to interact with a wide range of people
Outstanding diligence, multi-tasking, and critical thinking skills
Ability to multi-task
Must stay current with social trends, financial impacts, and policy changes that may impact the resort operations
Experience with culture building and implementing diversity, inclusion, and equity programs
Initiative-taker that can work independently with minimal supervision
Capable of working scheduled hours, including weekdays, weekends, nights, and holidays
Proficient in reading safety procedures and operating guidelines/instructions in English
Able to safely lift, pull and push up to twenty-five pounds
Able to stand, walk, stoop, kneel, bend, and reach periodically
Able to sit and use the computer for hours at a time
Subject to environmental conditions, work activities can occur inside and outside
Visually look at a computer for extended periods
Repetitive hand motions, such as typing
Preferred
Professional Human Resources certification preferred
Spanish-speaking preferred
Benefits
FREE Life Insurance
FREE Short-Term Disability
FREE Long-Term Disability
Affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
401K with employer match
Robust paid time off policy
Parental and grandparent leave
Family and pet bereavement leave
Company
Evermore Orlando Resort
Evermore Orlando Resort is a hospitality service agency that specializes in hotel resort & vacation rental services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Fred Sawyers
Managing Director
Recent News
Company data provided by crunchbase