Corebridge Financial · 6 hours ago
Focus Firm Relationship Manager
CA-Woodland Hills
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $100K/yr
5+ years expCorebridge Financial helps people make meaningful decisions regarding their financial lives. The Focus Firm Relationship Manager will support Key Premier and Elite 1 Focus Firm Back Office Relationships, handling service issues and building relationships with financial professionals.
Financial ServicesInsuranceLife Insurance
Responsibilities
Review, research and evaluate customer/firm issues
Handle complex service-related problems in a timely manner
Work within SRM guidelines to responsiveness of cases
Working directly with Focus Firms on projects, initiatives, errors, and escalations
Attend and facilitate in person and virtual firm meeting and conferences
Facilitate change within Corebridge and the firm to improve and streamline business
Proactive Communication of changes/issues
Responsible for Firm and OMR scorecards
Sharing results & opportunities for improvement
Ensure departments are adhering to firm rules
Relationship build with focus firms, business units, intercompany service departments, Strategic Accounts, Internal/External Wholesalers and Financial Advisors
Facilitate exception reviews
Develop resolution recommendations
Qualification
Required
5+ years combined experience with Annuities and/or Relationship Management
Knowledge of fixed, index and variable products and processes
Strong negotiation skills
Strong written and verbal communication
Strong interpersonal skills with high energy level
Proven track record of problem solving skills
Passionate about customer service
Attention to detail, accuracy and quality
Ability to work with Senior Management across business lines without supervision
Strong team player
Enjoys fast paced environment
Attendance and performance must be in good standing
Benefits
Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources are available to all employees.
Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Company
Corebridge Financial
Corebridge Financial is a providers of retirement solutions and insurance products. It is a sub-organization of AIG.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Nippon Life Insurance Company of Japan
2025-11-04Post Ipo Secondary· $1B
2025-08-06Post Ipo Secondary· $1B
2024-11-07Post Ipo Secondary· $936M
Leadership Team
Alan Colberg
Lead Independent Director and Chair Nominating and Corporate Governance Committee
Ryan Vickerman
Digital Creative Director
Recent News
2026-01-07
2025-12-02
Company data provided by crunchbase