ARAUCO - North America · 5 hours ago
Inside Sales Representative
Atlanta, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expARAUCO - North America is seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships. This hybrid role involves managing customer accounts, maintaining product knowledge, and coordinating with operations and logistics to ensure customer satisfaction.
Building MaterialLogisticsManufacturingTimberWholesaleWood Processing
Responsibilities
Manage strong business relationships with customers and initiate contact with and/or respond to customer inquiries
Manage updated customer price lists, price pages/templates and quotes in conjunction with the Sales Director and Sales Managers
Monitor customer performance (sales volumes, margins, problems, etc.)
Maintain customer control logs, update daily, and provide weekly shipment/order updates to customers
Develop and maintain a comprehensive product knowledge base of ARAUCO products
Identify new product opportunities and work with manufacturing to develop programs as needed
Understand and sell to the organization’s capabilities and specifications
Qualify new accounts from a financial/credit perspective
Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both
Prepare and enter orders into SAP or other OES
Coordinate with operations and logistics for inland quotes, operational issues, and order tracking
Process claims, investigate and negotiate a resolution for customer problems (i.e., shipping delays, billing disputes, quality problems)
Communicate daily with colleagues in South America
Conduct business travel as required
Manage Samples activity, including requesting samples from Chile, managing the storage room, inventories, packaging from shipments, and tracking shipments
Qualification
Required
Associate or bachelor's degree required
Must have experience in Excel (pivot tables, VLOOKUPS)—needs to be able to work within customer control logs—pull up customers, enters sales orders, update shipments, work with pricing templates
Must be a team player—ability to help cross-functionally, as needed
Ability to multi-task efficiently and effectively
Precise and detail oriented; highly organized
Preferred
Prefer 2 + years' experience in inside sales, customer service sales, or similar
SAP and industry knowledge is a plus!
Benefits
Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
Retirement planning options, including generous employer contributions
Opportunities to learn and develop, including a tuition reimbursement program
Company
ARAUCO - North America
ARAUCO is a global company with the vision of improving people's lives by developing wood products for the challenges of a sustainable world.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-20Acquired
Leadership Team
Rebecca Caulder
Human Resources Business Partner
Scott G.
Human Resource Business Partner
Company data provided by crunchbase