Ultimate Staffing · 1 day ago
Wholesale Order Processor (Big Box Retailer Exp)
Ultimate Staffing is partnering with a wholesale goods company in Commerce. They are looking to hire a Wholesale Customer Service Order Processor to manage customer inquiries, process orders, and resolve issues efficiently while collaborating with internal teams to ensure a seamless customer experience.
Responsibilities
Manage day-to-day customer service needs
Process sales orders, inquiries, and EDI transactions accurately and efficiently
Resolve customer issues and escalations with a solutions-oriented mindset
Coordinate with sales, warehouse, and operations teams to ensure timely fulfillment
Communicate proactively with clients regarding order status, issues, and updates
Qualification
Required
Experience in Customer Service and/or Order Processing
Strong communication, active listening, and relationship-building skills
High attention to detail with strong follow-through
Excellent organizational, time management, and multitasking abilities
Ability to collaborate effectively in a fast-paced, on-site team environment
Positive attitude with a genuine commitment to delivering high-quality customer experiences
Preferred
Experience in home décor, furniture, or related industries is a plus
Bilingual Spanish
Intermediate Microsoft Excel proficiency (sorting, filtering, data entry)
Any CRM and/or ERP, MS NAV exp is a PLUS
Solid communication skills both written & verbal
Order Processing
Wholesale
Big Box Retailer
Account Management
Customer Service