Five Iron Golf · 1 day ago
Event Captain *All NYC Locations*
New York, NY, US
Full-time
Onsite
New Grad, Entry Level
$13/hr - $15/hrFive Iron Golf is a rapidly expanding company backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, focusing on delivering exceptional hospitality-driven service. The Event Captain ensures the execution of high-quality events while enhancing guest experiences and driving sales through effective management and coordination of event activities.
Sports
Responsibilities
Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing
Ensure positive customer experiences and successful delivery of contracted services for events
Manage simulators and event spaces according to contract requirements
Oversee event timelines to ensure organized and timely activities
Train and coordinate with staff in various roles to provide a premium event experience
Collaborate with kitchen staff to ensure food meets customer expectations
Purchase and manage event-related inventory
Support the Event Sales Manager with administrative tasks
Attend weekly meetings to review banquet event orders
Provide feedback to the Sales team to enhance return business
Collaborate with stakeholders to create additional events and experiences for Five Iron customers
Contribute ideas for improving event experiences and increasing revenue
Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere
Accurately take food and drink orders
Serve food and beverages in a timely and courteous manner
Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, and make recommendations
Monitor guests' experience and promptly address any concerns
Use point-of-sale terminals to enter orders and process payments accurately
Ensure golf simulators, tables, chairs, and surrounding areas are clean and presentable
Actively check in with guests throughout their booking to ensure satisfaction and address any concerns
Maintain up-to-date knowledge of technology, products, and promotions
Follow health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age
Assist with closing duties as needed
Qualification
Required
Prior experience in managing and/or coordinating events
Server and/or hospitality experience encouraged but not required
Passion for golf and an understanding of the game's rules are strongly encouraged
Strong customer service skills
Strong verbal and written communication skills
A customer-centric approach
Upbeat energy, enthusiasm, and a positive attitude
Ability to collaborate with diverse teams and work in a fast-paced environment
Exceptional organizational skills and the ability to manage multiple tasks
Ability to work flexible hours, including nights and weekends
Ability to lift up to 50 lbs and stand, walk, and bend for long periods of time
Ability to obtain proper licensing and/or certifications for the location
Benefits
Health, Dental, and Vision insurance
Short-Term Disability
Accident and Critical Illness Insurance
401(k)
Meals while working are included for free
Company
Five Iron Golf
Five Iron Golf has quickly re-shaped Manhattan’s golf culture, growing from our original Midtown location to a re-imagined, high-tech,
Founded in 2017
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
Powerhouse CapitalEnlightened Hospitality InvestmentsTopgolf Callaway Brands Corp
2025-10-02Series Unknown
2024-03-12Series Unknown· $20M
2021-11-01Corporate Round· $30M
Leadership Team
Mike Doyle
Co-Founder - Director of Golf
Nora Dunnan
Co-Founder & CDO
Recent News
2026-01-20
2026-01-06
Twin Cities Business
2025-12-10
Company data provided by crunchbase