IMN Solutions · 1 day ago
Account Specialist, Sourcing & Contracting
United States
Full-time
Remote
Entry Level
$50K/yr - $60K/yr
1+ years expIMN Solutions is seeking an Account Specialist to manage client accounts within their Sourcing and Contracting Division. The role involves producing reports, managing client communications, and supporting contract negotiations, while ensuring exceptional customer service and efficient database management.
AssociationEvent ManagementEvents
Responsibilities
Produce and submit weekly pace reports using a spreadsheet format
Collect final hotel pick-up reports, food & beverage history and AV/Internet usage report from hotel and venue partners. Submit final commission collection form to accounting for commission invoicing
Maintain running history reports
The Specialist will build meeting specifications and RFP’s based on client requirements and history. RFP’s are discussed and approved by the Account Lead before final submission
Manage leads (Request for Proposals) in Cvent
Handle supplier inquiries on lead status and follow up on leads with industry suppliers to ensure a quick response for the client
Produce, edit and deliver options reports to Account Leads for review
Work with destinations and hotels to arrange site visits for clients. Create site visit itinerary to be shared with clients, CVB and hotels
Administratively build hotel contracts, addenda, housing agreements and commission agreements based on negotiations completed by Account lead
Support Account lead with light contract negotiations
Share and assist with management of Meetings calendar
Responsible for understanding the established SOP’s for IMN client accounts
Deliver exceptional customer service
Work directly with clients and hotels and ensure timely and professional communication
Ensure assigned account data is entered into IMN Database in a timely and efficient manner
Create and maintain electronic client account folders
Work in a highly collaborative team environment
Provide backup support when Account leads are not available
Qualification
Required
Bachelor's Degree preferred
1-2 Years of administrative work experience (Hospitality Industry) preferred
Proficient in Microsoft Office (Word, Excel, Outlook, etc.); Adobe Acrobat, database management, Knowledge in Cvent, SmartSheet and HubSpot a plus, but not required
Customer Service experience; Strong communication skills; Detailed Oriented, Task Switching, Time Management; Prioritization Skills
Interpersonal and teamwork skills are essential
Values a culture that encourages adaptability, flexibility, asking and offering feedback and a solutions-based mindset
Minimal travel required
Company
IMN Solutions
IMN Solutions is an association and event management company.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Barbara Myers
Co-Owner/CEO
Elizabeth Cookson
Vice President, Strategic Growth, Marketing & Sales
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