8am · 10 hours ago
Senior Product Manager | Specialty Legal
United States
Full-time
Remote
Senior Level
$140K/yr - $160K/yr
6+ years exp8am is a company focused on empowering professionals with innovative technology. They are seeking a Senior Product Manager to lead product strategy for their specialty legal practice management group, utilizing AI and automation to enhance efficiency and clarity in legal workflows.
Financial ServicesFinTechLegal TechPayments
Responsibilities
Develop a deep understanding of the specialty legal practice management market and the needs of attorneys, paralegals, and their clients. This includes research and quantitative data analysis to identify high-value opportunities that increase 8am's competitive advantage
Lead collaborative discovery with your design and engineering partners to gain a deep understanding of customers' pain points. These may include complex case type management, form preparation and filing, tracking deadlines and expirations, collecting documents from clients, and coordinating with external agencies and parties. You will co-own the identification of problems, shaping of solutions, and delivery of outcomes
Drive the strategy and vision for initiatives, defining business cases and ROI of automating routine processes, such as document intake, status tracking, deadline management, and client notifications
Leverage an understanding of bringing AI-powered solutions to market by partnering with the AI infrastructure team to align roadmaps. This includes intelligent intake, document extraction, and workflow automation assistance
Drive continuous problem-solving through data analysis, user feedback, and outcome measurement that directly measure customer value and outcomes created, such as case cycle times, document processing time, and client satisfaction
Lead cross-functional alignment around outcomes, ensuring product success is measured, progress is tracked, and corrective action is taken to reach goals
Collaborate with Product Operations, Data Intelligence, and Analytics teams to establish proper measurement frameworks and dashboards
Champion customer empathy while making strategic trade-offs when business and customer priorities conflict
Effectively influence, negotiate, and articulate strategy with stakeholders at all levels to build organizational alignment around your vision
Collaborate with Product Marketing and GTM teams to develop commercialization strategies that optimize business outcomes and enhance customer value across solo practitioners, boutique firms, and high-volume practices
Partner with Customer Success and GTM to drive adoption and change management, ensuring customers realize measurable efficiency gains and ROI from automated workflows
Leverage AI to accelerate discovery, validation, and delivery cycles across the product team
Understand and influence the 8am product vision and strategy across the organization
Qualification
Required
6-8+ years of product management experience in B2B SaaS environments, with a track record of taking complex products to market, including CRM management, CRM automation, and AI initiatives, in high-growth, scaling organizations
Demonstrated ability to learn complex domains quickly and become an effective advocate for users in specialized or technical fields
Strong experience in customer discovery methodologies, with demonstrated ability to synthesize qualitative and quantitative insights into actionable product strategies
Significant hands-on experience in discovering and delivering technology products collaboratively with UX designers and engineers
Proven experience leading cross-functional initiatives without formal authority, with the ability to influence and align senior stakeholders
Strategic mindset with the ability to identify, create, and deliver growth initiatives in ambiguous environments
Business acumen with the ability to build business cases and prioritize customer needs within a business context
Strong analytical and communication skills. You should be able to develop clear, testable hypotheses and communicate complex strategies clearly to technical and non-technical audiences
Experience with agile development methodologies and modern product tools (Jira, Confluence, Figma, analytics platforms)
Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
Preferred
Experience in Legal B2B SaaS or legal technology products
Deep familiarity with specialty legal practice workflows, including case management, document preparation, compliance requirements, and agency or court interactions
Benefits
Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
Company
8am
8am helps legal, accounting, and client-focused professionals simplify operations, ensure compliance, and fuel growth.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Genstar CapitalGreat Hill Partners
2024-07-17Private Equity
2020-02-25Acquired
2015-09-30Private Equity
Leadership Team
Dru Armstrong
CEO
Bryan Thompson
Chief Technology Officer
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase