Chase · 1 day ago
Salesforce Designer, Vice President
390 Madison Ave, New York, NY, 10017, US
Full-time
Onsite
Mid, Senior Level
$142K/yr - $205K/yr
5+ years expChase is a leading financial institution known for delivering innovative financial solutions. The Experience Design Vice President will shape the user experience across products and services, leveraging design and research practices to lead initiatives and mentor junior designers.
BankingFinancial Services
Responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram user journeys and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Ability to work with engineering teams to drive design user stories and come up with delightful design experiences for the Sales products
Stay up-to-date with industry trends, best practices, and emerging technologies in UI/UX design to continuously improve design processes and deliver innovative solutions
Qualification
Required
5+ years of experience in user experience design or a related field, or equivalent expertise
Deep expertise in Salesforce products, especially Sales Cloud, with hands-on experience designing sales solutions such as Forecasting, Sales Cloud Homepages, Chat experiences, and lead prospecting
Strong knowledge and implementation experience with Salesforce Lightning Design System
Proven ability to create visual representations of user journeys, including storyboards, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility, with a track record of incorporating diverse perspectives and abilities into design solutions
Ability to develop experiences that meet or exceed initial product proposals, including driving transformational innovation strategies and creating 'north star' visions to guide customer-centric decisions
Advanced technical literacy, including a strong understanding of client-side technologies, APIs, microservices, and technology stack components and their impact on user experience
Experience collaborating with product teams to build vision and presenting solutions to executive leadership
Preferred
Design leadership or managerial experience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
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