AdventHealth · 20 hours ago
Office Asst/Billing Spec
Daytona Beach, FL
Full-time
Onsite
Entry Level
$15.31/hr - $24.49/hr
2+ years expAdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. They are seeking an Office Assistant/Billing Specialist to manage patient communications, billing, and appointment scheduling while ensuring a high level of patient care and satisfaction.
Health CareHospitalOnline Portals
Responsibilities
Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy
Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested
Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms
Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards
Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures
Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved
Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts
Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule
Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office
Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker
Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients
Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians
Other duties as assigned
Qualification
Required
Technical knowledge is needed in the medical insurance billing fields
Computer proficiency required
Small Office Equipment, i.e. copier, fax, proficiency required
High School Grad or Equiv
Preferred
2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
501-1000 employees
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Leadership Team
Clifton Scott
COO Flagler | St. Johns Market
Bela Nand
Chief Medical Officer
Recent News
2026-01-24
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-19
2026-01-15
Company data provided by crunchbase