Metropolitan Transportation Authority · 22 hours ago
IT Operations, Technology & Engineer Fellow (Summer)
New York, NY
Internship
Onsite
Intern
$21/hr - $21/hrMetropolitan Transportation Authority is seeking an IT Operations, Technology & Engineer Fellow for Summer 2026. The Fellow will work with the IT Operations team to support onboarding processes, provide technical assistance, and help automate workflows related to new employee onboarding.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Process onboarding requests for new employees, rehires and contractors
Follow up with IT assignment teams for aging tasks
Review daily business service center (BSC) report for new hire/rehires listed without managers to follow up with HR for hiring manager information needed to send onboarding instructions
Respond to inquiries in the shared mailbox regarding onboarding
Run reports when needed to review trends and anomalies
Update existing process documentation and reporting documents
Escalate issues incidents related to onboarding to senior staff
Assist IT Onboarding team with projects to automate onboarding workflows and processes
Create/update documentation of automated reports and dashboards created and maintained by IT Client Support team
Assist with processing, completing and following up IT onboarding requests submitted via IAMS/ServiceNow
Assist with updating and automating the IT onboarding process for transfers and promotions
Qualification
Required
Proficiency in Microsoft Office Suite is a must
The candidate should possess organizational, analytical and communication skills
The candidate should be able to work well under pressure and prioritize tasks effectively
The candidate should have a keen eye for detail and be able to work independently while being an active team player
Currently enrolled in a Bachelors degree program in Computer information Systems, Computer Science
All applicants must be authorized to work in the United States at the time of application
Students' transcript must be submitted
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
Founded in 1834
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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