DEBNER · 5 hours ago
Showroom Assistant
Greater Houston
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $60K/yrDEBNER is Houston’s premier partner in the innovation of progressive solutions that capture the dynamic nature of today’s workplace. The Showroom Assistant is responsible for overseeing daily showroom operations, supporting various departments, and ensuring an exceptional client experience while maintaining a positive workplace culture.
Furniture
Hiring Manager
Dominique Allen, MSA
Responsibilities
Conduct daily showroom walkthroughs (morning and evening), coordinating with Warehouse and Operations Staff (Dustin or Danny) for product repairs as needed
Manage front door operations, ensuring proper opening/closing procedures, including setting up the welcome video at reception
Oversee coffee machine maintenance, including daily rinsing, weekly deep cleaning, and coffee bean inventory management
Manage food offerings in the Icehouse, ensuring weekly reorders and daily restocking as needed
Monitor and restock paper products (cups, plates, bowls, napkins) in the Icehouse
Oversee printer functionality, including paper and toner supply management, troubleshooting errors, and coordinating repairs as necessary. Ensure adequate backstock of paper and toner
Prepare and maintain conference rooms, including daily setup, power checks, AV testing for Teams meetings, and chair reconfiguration. Provide IT support for meeting room functions as needed. Check all refrigeration drawers in conference areas are prepped with beverages
Manage showroom music, ensuring appropriate selections and volume levels throughout the day
Maintain workspace organization and cleanliness standards
Manage and maintain the resource library, ensuring sample availability, organization, and replenishment
Oversee loaner/demo product logistics, including tagging, photographing, and tracking items in Smartsheet, as well as following up with sales representatives on returns
Schedule and coordinate vendor presentations, maintain the presentation calendar, send invites, and handling setup and cleanup
Assist with client meetings, including food ordering, setup, welcome slide formatting, and ensuring meetings remain undisturbed
Handle shipments and deliveries for Sales via Beeline, FedEx, USPS, and UPS, including label creation, scheduling pickups, and providing tracking information
Provide quotes for part and repair requests
Assist in creating and formatting cutsheets for projects and submission documents as needed
Coordinate MillerKnoll product updates and training sessions
Support sales meetings with preparation and setup when required
Answer and direct calls from the main phone line, including voicemail follow-ups
Manage the main email inbox, responding to potential clients and directing messages appropriately
Serve as the primary showroom receptionist, welcoming visitors, interviewees, and clients while ensuring smooth transitions to appropriate contacts
Receive and distribute daily mail
Lead New Hire Orientation by planning and scheduling the first-week agenda, preparing welcome baskets, and ensuring a smooth onboarding experience
Research and coordinate travel arrangements for conventions, client trips, and out-of-state training as necessary
Track and report showroom traffic data, including client meetings and events, providing monthly reports to leadership
Oversee the showroom budget for supplies, tracking and categorizing receipts for the accounting team
Gather, organize, and format data for the monthly forecast update, collaborating with sales representatives and delivering finalized reports to leadership
Maintain confidentiality regarding internal financial, forecast, and company information
Plan and coordinate all showroom-hosted events
Manage RSVP lists for large-scale events, tracking attendance and sending invitations
Oversee catering and bartender service for events, including ordering, setup, and cleanup
Schedule meeting room reconfigurations with Warehouse and Operations staff (Dustin or Danny) to accommodate event needs
Ensure proper event wrap-up, including locking up and post-event cleanup
Qualification
Required
Strong leadership and organizational skills with a proactive and detail-oriented approach
Exceptional communication and interpersonal abilities to foster positive team dynamics and client interactions
The ability to manage multiple tasks efficiently in a fast-paced environment
Preferred
Experience in operations, customer service, or sales support preferred
Proficiency in Microsoft Office Suite, Smartsheet, and AV/IT troubleshooting for conference room setups
Company
DEBNER
DEBNER is Houston's premier partner in the innovation of progressive solutions that capture the dynamic nature of today's workplace.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase