Arizona Department of Child Safety · 1 hour ago
Training Officer III - Caregiver Classroom Trainer
Phoenix, AZ
Full-time
Hybrid
Entry, Mid Level
2+ years expThe Arizona Department of Child Safety is a social and human services agency focused on partnering with families and the community to support children's welfare. The Training Officer III position is responsible for delivering training to DCS caregivers and other personnel, ensuring they acquire essential skills and knowledge for effective service delivery.
ChildrenGovernmentSocial
Responsibilities
Participates in preparation, review, coordination, and delivery of training programs/sessions
Learns and delivers a wide variety of training curricula to DCS employees in a rapidly changing environment
Prepare data and a variety of reports such as training participation and completion rates, training satisfaction surveys, Transfer of Learning efforts, etc
Prepare materials necessary for training in advance
Prepare physical or virtual training room in advance including but not limited to room set up, equipment set up, clean and tidy training rooms
Troubleshooting of technological equipment and software during training sessions. Maintain in person and virtual classroom management of 5 - 50+ participants. Collaborate with team members and leadership team in the planning, development evaluating and alignment for consistency of all training curricula
Assist co-workers with class coverage and preparation
Qualification
Required
Knowledge of principles of adult learning theory and adult training, including nature of the learning process, learning styles, general curricula design, and effective presentation techniques
Knowledge of group dynamics and effective communication approaches with groups
Knowledge of state child welfare-related laws and judicial decisions; Department policies and procedures, and child welfare best practices related to child welfare
Knowledge of state's SACWIS system - Guardian, including ability to navigate and troubleshoot problems that arise
Knowledge of state caregiver agency policy
Skill in written and verbal communication
Skill in interpersonal relationships in working with diverse groups
Skill in effective classroom management techniques both in person and webinar
Skill in developing expertise in content areas that are outside the trainer's past experience
Skill in navigation of all related areas of Guardian, and troubleshooting technological problems that arise in class
Skill in delivering training both in person and webinars in a way that engages the audience, conveys the concepts, and responds to questions that are asked
Ability to plan, organize and coordinate training programs
Ability to facilitate groups
Ability to interpret and analyze
Ability to adapt to people/situations
Ability to establish and maintain effective working relations with individuals, groups and representatives of diverse populations
Ability to be a self-starter/takes initiative
Ability to speak in public
Ability to communicate effectively orally and in writing
Ability to learn the organizational structure of DCS and L & D
Ability to learn foster care licensing rules, Title 21
Must be able to secure and maintain an Arizona Fingerprint Clearance card
Must be able to secure and maintain clearance from the DCS Central Registry
Employment is contingent on the selected applicant passing a background investigation
Must be able to work night shifts and weekends
In-state travel is required
Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration
Preferred
Bachelor's or Master's degree in Social Work, Psychology, Public Administration, or another relevant social or behavioral science from an accredited college or university
Two or more years of experience with the Department of Child Services (DCS) and/or at least two years of experience working for a Caregiver Licensing agency, including experience in training or facilitation
Benefits
Paid sick leave.
Paid vacation that includes ten (10) holidays per year.
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Competitive health and dental insurance plans.
Life insurance and long-term disability insurance.
Vision coverage.
Short-term disability insurance.
Deferred compensation plans.
Supplemental life insurance.
Employee wellness plans
Bi-Lingual Stipend
Company
Arizona Department of Child Safety
Azdcs is a government organization providing child safety services, including child abuse reporting and youth support.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Barbara Corella
Chief Procurement Officer
Gillian Vanasse
Chief Operations Officer
Recent News
Seattle TechFlash
2025-06-21
BiometricUpdate.com
2025-04-16
Company data provided by crunchbase