United Community Bank · 3 months ago
Mainframe Operations & Banking Systems Specialist
Auburn, IL, US
Full-time
Onsite
Entry Level
2+ years expUnited Community Bank is looking for a Mainframe Operations & Banking Systems Specialist. This position will be responsible for monitoring technical systems operation and daily banking process management to help ensure accuracy, uptime and smooth workflow across all departments.
BankingFinanceFinancial Services
Responsibilities
Execute and monitor IBM mainframe batch jobs and scheduled processes
Maintain the daily operational checklist and verify completion of key tasks
Respond to system alerts and provide Tier 1/Tier 2 incident report as needed
Collaborate with IT and Operations teams to ensure accurate and timely job completion
Document system activity, incidents and resolutions with precision
Support system upgrades, patching and disaster recovery efforts
Learn and assist with cross-departmental backup roles
Identify process improvement and automation opportunities
Develop and maintain effective working relationships at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior at all times
Maintain familiarity with bank products and services
Maintain familiarity with all regulatory standards
Maintain familiarity with and uphold all Bank policies and procedures
Complete all training requirements as assigned
Other related duties as assigned
Qualification
Required
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Strong attention to detail and accuracy
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer's and bank information
Problem Solving/Analysis skills
Ability to communicate effectively and professionally with customers and coworkers
Ability to read, write and comprehend simple instructions, short correspondence and memos
Ability to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situations
Ability to manage and execute more than one task at a time
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to independently perform duties, establish priorities and meet deadlines with limited supervision
Ability to adhere to safety and compliance regulations and procedures
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to exercise sound judgement that is consistent with established policies, procedures and business practices
High school degree or equivalent
2+ years of experience with mainframe operations, IT support or banking operations
Ability to effectively communicate verbally, in writing, and in English
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Requires manual dexterity, typing, and the ability to key in transactions
The employee may occasionally lift and/or move up to 25 pounds
Preferred
Experience with IBM z/OS or Fiserv Premier systems
Experience with DB2
Associates or Bachelors in IT or Business field
Previous customer service skills
Benefits
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Company
United Community Bank
United Community Bank is a local community bank servicing Southern Louisiana.
51-200 employees
H1B Sponsorship
United Community Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$4.96MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $4.96M
Leadership Team
Sonny Aldridge
EVP/COO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
2025-10-23
Company data provided by crunchbase