Caesars Entertainment · 9 hours ago
Senior Account Executive - Corporate (Las Vegas)
Las Vegas, NV
Full-time
Onsite
Mid, Senior Level
1+ years expCaesars Entertainment is the largest casino-entertainment company in the U.S. and seeks a Senior Account Executive to lead a team in relationship selling and managing business resources. The role involves strategic planning, optimizing department functions, and ensuring exceptional customer service for VIP players.
Food and Beverage
Responsibilities
Responsible for the successful development of 10-18 Team members as it pertains to Relationship selling, effectively managing their book of business and their resources
Responsible for providing immediate feedback to Casino Account Executives
Assist in the QA processes for the department and teams
Responsible for active and positive participation in strategic planning for the department
Provide ideas and execution of ideas to optimize the department
Responsible for developing and maintaining coded player block through direct mail, email, telesales, and leveraging databases
Actively participates in telephone solicitation and coordinates personalized direct mailings
Works to utilize transportation resources, including 30-seat jet, corporate jet, direct mail, and customer point-of-service support to actively recruit VIP players
Ensures seamless hand off of guest pre-trip itinerary for flawless on property execution by VIP Hospitality Team
Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty
Responds to and consistently meets the needs of customers and team members
Supports and cultivates new ideas and methods to deliver business solutions
Identifies ways to increase efficiency or improve products or services
Clearly communicates programs/services to necessary people, seeks their support, and keeps them informed of changes that may impact the business
Prepare project plans that aid in moving the project forward
Must be knowledgeable of all happenings on the property and in the market
Keeps track of existing products/services and/or progress on new initiatives
Develops skills to handle increasingly complex matters
Complies with and upholds company expectations, including Code of Commitment, policies, procedures, industry regulations, department goals, and business strategy
Politely gives consistent, timely, and accurate information and finds answers when unsure
Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation
Qualification
Required
One to three years' experience casino/hotel, account management, sales, customer service, host, or telesales experience required
Ability to think independently in making decisions to maximize customer service experience and program profitability
Ability to effectively manage time and perform multiple tasks simultaneously
Must be proficient with customer Point-of-Service systems
Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences
Excellent interpersonal skills required
Must have excellent oral and written communication skills
Must be able to listen and respond to visual and aural cues
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Preferred
Experience with luxury brands preferred
College degree or equivalent experience preferred but not required
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
Company data provided by crunchbase