Athlete To Athlete · 4 hours ago
Inbound Sales Manager
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
2+ years expAthlete to Athlete (A2A) connects youth athletes with NCAA Division I mentors through personalized mentorship programs. The Inbound Sales Manager is responsible for leading and improving the inside sales team, focusing on coaching, operational excellence, and performance enhancement.
ConsultingSportsTraining
Responsibilities
Lead and coach a team of inside sales representatives through 1:1s and practice sessions
Develop reps’ sales skills, judgment, and confidence
Set the tone for team culture, accountability, and professionalism
Identify high performers and future leaders within the team
Address performance gaps with clear, direct, and constructive feedback
Ensure the team's daily execution of core sales workflows:
Manage team scheduling, coverage, PTO, and workload balance
Serve as the first escalation point for customer, process, and system issues
Maintain consistent standards for CRM usage
Monitor team KPIs and funnel health to identify trends, bottlenecks, and opportunities in partnership with the Head of Sales
Translate insights from the funnel into coaching priorities and process improvements
Partner with leadership to test and implement new workflows, tools, and messaging
Drive operational improvements in response times, task execution, and customer experience
Help design and refine onboarding for new hires in partnership with the Onboarding Lead
Build repeatable frameworks for coaching, training, and performance management
Support adoption of new tools, workflows, and operational standards across the team
Act as a bridge between strategy and execution — ensuring new initiatives are implemented with clarity and consistency
Qualification
Required
2+ years of people management experience in inside sales, customer success, or a high-volume customer-facing team
Experience coaching individuals and improving team performance against measurable KPIs
Strong communication skills and the ability to give clear, direct feedback
Company
Athlete To Athlete
Athlete to Athlete is an athletic coaching platform that offers a mentorship program to build relationships between a mentor and student.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony Waller
Co-Founder, Chief Executive Officer
Zachary Maisus
Co-Founder and COO
Recent News
EIN Presswire
2025-04-16
Company data provided by crunchbase