Samaritan's Purse · 13 hours ago
Beneficiary Service Representative
Aurora, IL
Full-time
Onsite
Entry Level
$42K/yr - $52K/yr
1+ years expSamaritan's Purse is seeking a Beneficiary Service Representative to join their North American Disaster Relief team. In this role, you will communicate with beneficiaries, assist with processing applications, and provide support for those impacted by disasters.
Non Profit
Responsibilities
Take inbound/makes outbound phone calls to serve homeowners affected by disaster and needing assistance with rebuilding their homes
Investigate requests and documents services requested based on candidates need, eligibility and other program criteria
Recommends potential recipients for consideration to the U.S. Rebuild Beneficiary Services team
Communicate and ministers to homeowners, keeping them informed during the application process and assisting in their requests
Maintain a thorough knowledge of the ministry and supports phone calls for other departments and areas as needed
All other duties as assigned
Qualification
Required
Associates degree (A.A.) or equivalent from two-year college or technical school; and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience
Intermediate technology skills
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Highly effective communication and written skills
Ability to identify with and understand another persons experience or point of view
Ability to accurately prepare and maintain documents, records, files, and reports
Ability to recognize, analyze, and solve problems
Skilled in managing ones own time
Preferred
Twelve credit hours of college-level Biblical Studies preferred, not required
Benefits
Medical, prescription, dental & vision insurance
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Paid Family Medical Leave
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
12 vacation/personal days
10 sick days
Company
Samaritan's Purse
Samaritan's Purse is a non-denominational evangelical christian international relief organization.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Hall
Strategist and Manager of Strategic Partnerships
Alyssa Martin
Partnerships and Promotions Coordinator
Recent News
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