Receptionist - State Farm Agent Team Member jobs in United States
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State Farm Agent · 1 day ago

Receptionist - State Farm Agent Team Member

State Farm Agent is expanding its presence in the community and is seeking a highly organized, detail-oriented Receptionist to support a growing team. In this role, you will be the first point of contact for customers, manage office communications, and ensure efficient daily operations.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members
Manage appointment scheduling and coordinate office communications
Assist with handling incoming inquiries and maintaining accurate customer records
Support conversations with prospective and existing customers, identifying opportunities to route inquiries appropriately
Provide excellent customer service and follow up on customer needs as directed
Assist the team and Agent with administrative tasks, data entry, and special projects
Help maintain an organized, efficient, and professional office environment

Qualification

Customer serviceOrganizational skillsCommunication skillsMicrosoft OfficeCRM systemsMultitaskingDependable work styleAdministrative support

Required

Strong written and verbal communication skills
Highly detail-oriented with excellent organizational abilities
Ability to multitask and manage priorities in a busy office setting
Professional, friendly, and dependable work style
Basic computer skills, including Microsoft Office and CRM systems

Preferred

Previous experience in a receptionist, administrative, or customer service role preferred
Comfort speaking with customers and supporting basic sales-related conversations

Benefits

401(k) matching
Health insurance
Opportunity for advancement
Paid time off
Training & development
Competitive compensation
Supportive, team-oriented work environment
Training and ongoing support to help you succeed in your role
Optional future licensing support for career growth
Opportunity to grow with a multi-location, expanding agency

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase