UMass Memorial Health · 16 hours ago
Asst. Program Director SUD Continuum
Worcester, MA
Full-time
Onsite
Entry, Mid Level
$51K/yr - $92K/yr
2+ years expUMass Memorial Health is a premier health system of Central Massachusetts providing high-quality behavioral health care services. The Asst. Program Director will oversee daily operations of the program, assist in management tasks, ensure compliance with regulations, and facilitate effective communication among staff and consumers.
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Responsibilities
Assists the Program Manager with management tasks for the assigned program and oversight in the absence of the Program Manager, incident reporting to required parties, and staff schedule management
Facilitates staff meetings, coordinates with other managers in Community Healthlink, participates in Community Healthlink Management Team, and participates in Manager meetings and other agency and program meetings as assigned
Ensures compliance with all relevant laws, regulations, contractual obligations, licensing standards, accreditation standards for which the assigned program is responsible for
Maintains client records, administrative records, and supervision records consistent with agency and division policy and relevant laws, regulations and other standards
Is responsible for staff training schedule
Ensures client data is entered into the electronic medical record (EMR)
Effectively communicates with consumers, staff, peers, and other professionals
Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities
Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met
Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved
Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation; and fosters the effective integration of efforts with system-wide initiatives
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors
Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc
Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations
Ensures compliance with regulatory agencies such as Joint Commission, DPH (Department of Public Health), etc. Develops and maintains procedures necessary to meet regulatory requirements
Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures
Ensures adequate equipment and supplies for department
Develops and maintains established departmental policies, procedures, and objectives
Ensures compliance to all health and safety regulations and requirements
Maintains, regular, reliable, and predictable attendance
Performs similar or related duties as required or directed
Qualification
Required
High School Diploma
Minimum two (2) years of experience in substance use, mental health, or related field
Excellent verbal, written, and computer skills
Must be able to pass a CORI background check
Preferred
BA in the field of psychology, mental health, or related field
Benefits
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Company
UMass Memorial Health
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.7MKey Investors
Federal Emergency Management Agency
2022-12-01Grant· $4.7M
Leadership Team
Victoria L. McCandless
Senior Vice President, Chief of Staff, System CEO Communications Officer
Sergio Melgar
EVP & CFO
Recent News
2025-11-12
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