Trinity Health Senior Communities · 1 day ago
Receptionist (Per Diem)
Holyoke, MA
Part-time
Onsite
New Grad, Entry LevelTrinity Health Senior Communities is dedicated to enhancing the senior independent living experience. They are seeking a Receptionist to perform various secretarial functions, ensure customer satisfaction, and maintain confidentiality while providing support to residents and staff.
Assisted LivingCharityElder CareHealth CareNursing and Residential CareRehabilitation
Responsibilities
Answers all incoming phone calls by the third ring clearly and concisely identifying the facility. Routes call to proper person, paging appropriately or taking message
Ensures customer satisfaction by greeting and directing visitors in a polite, helpful manner. Demonstrates respect and regard for all residents, families and co-workers to ensure a professional, responsive and courteous environment
Sorts and directs mail and deliveries in a timely fashion to proper person or department; performs various secretarial duties
Maintains complete confidentiality in respect to resident and facility business
Maintains high standard of employee conduct in accordance with Federal, State, Local and THSC standards
Follows all safety, security, infection control and hazardous materials policies and procedures; performs all tasks to assure resident and personal safety and the protection of co-worker and facility property
Must follow emergency protocols as the first responder to safety/resident/building events as first line staff/first contact
Qualification
Required
Must be able to read, write, converse in English; demonstrate ease with multi-task assignments
Must have sufficient maturity, social and computer skills as acquired by a high school diploma or equivalency
Must have current, valid driver's license
Attends all mandatory SPHS yearly inservices on resident rights/safety/right to know/Bloodbourne pathogens according to DPH regulations
Attends CSR inservices on a quarterly basis and other training as needed
Company
Trinity Health Senior Communities
Trinity Health Senior Communities is a non-profit organization that offers senior housing, assisted living apartments, and nursing care.
Founded in 1992Clinton, Maryland, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cindy Cieciwa
VP LTC Operation
Allison Del Proposto
HR Partner, Colleague Relations
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