Illinois Secretary of State · 5 days ago
Information Systems Technician I - Entry Level Business Analysis
Springfield, IL, US
Full-time
Onsite
New Grad, Entry Level
$5,213/mo - $9,993/moThe Illinois Secretary of State is seeking an Information Systems Technician I to support both business analysis and general IT operations. The role involves assisting with documentation, data collection, and basic process analysis while providing technical support for software, hardware, and network systems.
GovernmentNon ProfitOffice Administration
No H1B
Responsibilities
Assists in preparing meeting materials and maintaining project documentation, including agendas, meeting notes and version control
Gathers data from stakeholders and systems and helps ensure accuracy and integrity across platforms
Uses tools like ServiceNow, SharePoint, and MS Office to support team activities, including setting up workflows, forms, and documenting business processes, system flows, and network diagrams
Engages in mentorship opportunities and shadows team members during meetings and workshops
Assists with software/hardware installations, troubleshooting, and provide basic support for applications and user training
Attends training sessions and vendor demos to stay current with IT tools and practices
Performs other duties as required or assigned
Qualification
Required
Applicants must be authorized to work in the United States
Supports both business analysis and general IT operations
Assists with documentation, data collection, and basic process analysis
Provides technical support for software, hardware, and network systems
May participate in limited-scope projects
Helps prepare training materials
Supports system installations and troubleshooting
Expected to develop foundational knowledge of IT systems and business analysis practices through hands-on experience and mentorship from senior staff
Assists in preparing meeting materials and maintaining project documentation, including agendas, meeting notes and version control
Gathers data from stakeholders and systems and helps ensure accuracy and integrity across platforms
Uses tools like ServiceNow, SharePoint, and MS Office to support team activities, including setting up workflows, forms, and documenting business processes, system flows, and network diagrams
Engages in mentorship opportunities and shadows team members during meetings and workshops
Assists with software/hardware installations, troubleshooting, and provide basic support for applications and user training
Attends training sessions and vendor demos to stay current with IT tools and practices
Performs other duties as required or assigned
Benefits
Https://cms.illinois.gov/benefits/stateemployee.html
Company
Illinois Secretary of State
Illinois Secretary of State provides services for driver licensing, vehicle registration, business filings, and state records management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Leonard
Chief Information Security Officer
Martín Burciaga
DIGITAL MEDIA + CREATIVE DIRECTOR | COMMUNICATIONS
Recent News
BiometricUpdate.com
2025-12-24
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