Acrisure Mortgage · 1 day ago
AcriValue Appraisal Coordinator
United States
Full-time
Remote
Entry, Mid LevelAcrisure Mortgage is seeking an Appraisal Coordinator to manage the appraisal lifecycle and compliance processes. This role involves full-cycle appraisal management, including ordering, vendor coordination, quality control, and communication with stakeholders.
Financial Services
Responsibilities
Manage and prioritize a high-volume caseload of appraisal orders across multiple clients and loan products
Perform detailed and accurate appraisal ordering in ValuTrac, accounting for product type, loan program, overlays, investor requirements, client nuances, and compliance guidelines
Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors
Track orders pending payment and follow up to ensure timely payment and continued movement of the order
Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible
Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements
Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved
Call appraisers with orders due today to confirm delivery and ensure deadlines are met
Contact appraisers with past-due orders, evaluate whether delay reasons are valid and set clear expectations for immediate completion
Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate
Respond to all ValuTrac comments from organizations and appraisers we work with
Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld
Handle incoming and outgoing calls to resolve issues and advance orders
Provide professional, prompt, and solution-oriented communication always
Create and submit UCDP files for completed appraisals
Correct and resubmit UCDP hard stops or errors to ensure successful SSR generation
Upload SSRs into ValuTrac and ensure delivery to end user
Work closely with stakeholders to clarify appraisal issues, resolve escalations, and maintain smooth collateral workflow
Maintain workflow efficiency and accurate documentation on every order within ValuTrac
Support special projects, audit preparation, and compliance initiatives as assigned
Uphold the operational mindset: Every order must be left better, cleaner, or further along than when you first touched it
Qualification
Required
Exceptional attention to detail
Strong analytical skills
Deep understanding of appraisal requirements across loan programs
Ability to manage a high-volume pipeline with urgency, accuracy, and professionalism
Manage and prioritize a high-volume caseload of appraisal orders across multiple clients and loan products
Perform detailed and accurate appraisal ordering in ValuTrac, accounting for product type, loan program, overlays, investor requirements, client nuances, and compliance guidelines
Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors
Track orders pending payment and follow up to ensure timely payment and continued movement of the order
Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible
Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements
Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved
Call appraisers with orders due today to confirm delivery and ensure deadlines are met
Contact appraisers with past-due orders, evaluate whether delay reasons are valid and set clear expectations for immediate completion
Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate
Respond to all ValuTrac comments from organizations and appraisers we work with
Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld
Handle incoming and outgoing calls to resolve issues and advance orders
Provide professional, prompt, and solution-oriented communication always
Create and submit UCDP files for completed appraisals
Correct and resubmit UCDP hard stops or errors to ensure successful SSR generation
Upload SSRs into ValuTrac and ensure delivery to end user
Work closely with stakeholders to clarify appraisal issues, resolve escalations, and maintain smooth collateral workflow
Maintain workflow efficiency and accurate documentation on every order within ValuTrac
Support special projects, audit preparation, and compliance initiatives as assigned
Uphold the operational mindset: Every order must be left better, cleaner, or further along than when you first touched it
Preferred
Prior Appraisal Desk Coordinator or AMC experience
Previous hands-on appraisal-related experience (ordering, reviewing, managing vendors, or collateral operations)
Strong understanding of appraisal regulations including USPAP, Appraiser Independence Requirements (AIR), and investor guidelines (Fannie Mae, Freddie Mac, FHA, Non-QM)
Strong verbal and written communication skills, especially when resolving complex valuation issues
Ability to work independently in a remote environment and meet strict deadlines
Company
Acrisure Mortgage
Acrisure Mortgage (formerly FBC Mortgage, LLC) is a Top 10 national mortgage lender headquartered in Orlando, Florida.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase