USAJOBS · 17 hours ago
Program Specialist (User Role Assignment Coordinator - URAC)
USAJOBS is seeking a Program Specialist within the Clinical Informatics Section at the Oscar G. Johnson VA Medical Center in Iron Mountain, MI. The role involves providing programmatic support for the implementation and administration of medical software packages necessary for electronic health information (EHR) implementation.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Ensures correct user roles are assigned to end users by supervisors, super users, and department heads
Communicates processes, role changes, EHRM policies and modernization, training requirements, system capabilities, VHA regulations, directives, and best practices to supervisors, ELT, service chiefs, employees, EHRM team, and CLT
Coordinates data collection, analysis, and monitoring
Provides user training on system features and capabilities
Performs data processing support and service functions requiring knowledge of data processing sequences, procedures, user, programming languages, computer requirements, and techniques associated with the development and design of systems
Coordinate installation and implementation of automated data processing systems
Provides basic computer training on data processing procedures and practices
Provides training to users on moderately complex data processing procedures, such as user identification codes, mainframe access codes, and archive library access system procedures
Participates in sustainment and continuous improvement of EHR systems which include gathering complaints of end users, supervisors/service chiefs and presenting continuous improvement recommendations
Analyzes and interprets complex data, research, and prepare reports
Investigate facts, present conclusions, recommendations, and alternatives; obtains concurrence; develops alternate courses of action; and mutually resolves problems
Maintain knowledge of changes in technology and clinical environment to identify, propose, formulate, and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations
Troubleshoot computer and EHR systems to determine the cause and solution to the problem. Resolutions can involve user hardware, software applications, and system problems
Submits monthly and quarterly summary reports regarding problematic trends
Performs other duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment
Selective Service Registration is required for males born after 12/31/1959
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, obtained in an accredited college or university, or LL.M., if related
Combination: Applicants may also combine education and experience to qualify at this level
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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